Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the guest experience and manage a dynamic team in a luxury hotel.
- Company: Premier luxury hotel known for exceptional service and stunning countryside location.
- Benefits: Competitive salary, extensive annual leave, wellness perks, and complimentary meals.
- Why this job: Shape unforgettable guest experiences in a prestigious environment while developing your leadership skills.
- Qualifications: Proven managerial experience in luxury hospitality and strong leadership abilities.
- Other info: Supportive work culture with clear paths for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a seasoned Front of House Manager to oversee the entire guest welcome and departure experience at one of the UK's most distinguished luxury countryside destinations. This critical leadership role requires you to be the professional core of the operation, managing the Reception, Duty Management, and Night Audit teams to deliver service that is highly personalized, warm, and polished.
You will be responsible for the seamless coordination across all departments to ensure every stay is flawless.
- Team Performance & Development: Lead, mentor, and coach the Guest Services, Night, and Duty Management teams to consistently achieve exceptional service standards. Handle recruitment, training, and performance management.
- Operational Excellence: Oversee all daily operational flow, ensuring efficiency, policy compliance, and the consistent maintenance of luxury quality across all guest touchpoints.
- Safety & Compliance: Take scheduled Duty Management shifts, acting as the senior leadership presence on site, ensuring compliance and safeguarding guest data and hotel policies.
- Inter-Departmental Synergy: Act as the central liaison between Rooms Division, F&B, and Estate Operations to ensure a cohesive and synchronized bespoke guest experience.
Required Experience & Profile
- Expertise: Proven managerial experience in a high-end, high-volume luxury hotel or resort environment.
- Leadership Style: A natural, motivational, and strategic leader who builds strong rapport and remains calm and solutions-focused under pressure.
- Technical Acumen: Highly confident with comprehensive hotel operations systems; PMS experience (such as Opera or similar Oracle systems) is highly desirable.
- Attention to Detail: Exceptional time management, organizational skills, and a strong passion for service excellence.
- Logistics: Must hold a valid driving license due to the estate location.
Development: Supportive work environment with clear opportunities for professional growth.
Wellbeing: Complimentary access to fitness facilities, wellbeing classes, the luxury spa, and swimming pools.
Perks: Complimentary staff meals made with local/estate produce every shift, extensive annual leave (up to 30 days FTE), and access to an Employee Assistance Programme.
If you are a proven, high-calibre manager ready to shape the guest services strategy for a premier UK destination, apply today.
Front of House Manager in London employer: Sataya
Contact Detail:
Sataya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re attending any industry events or job fairs, dress to impress and bring your A-game. First impressions matter, especially in the luxury sector, so make sure you stand out for all the right reasons.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the Front of House Manager role. Highlight your leadership skills and passion for service excellence – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and what makes you tick.
Tailor Your CV: Make sure your CV is tailored to the Front of House Manager role. Highlight your relevant experience in luxury hotel environments and any specific achievements that demonstrate your leadership skills. We love seeing how you've made an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our team. Be sure to connect your experience with our job description, and don’t forget to mention why you’re excited about working with us at this premier luxury hotel.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sataya
✨Know the Brand Inside Out
Before your interview, dive deep into the hotel's brand identity and values. Understand what sets this luxury hotel apart from others and be ready to discuss how you can embody and promote that brand in your role as Front of House Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your ability to mentor and develop staff, as well as how you've handled challenges in previous roles. This will demonstrate your fit for a leadership position.
✨Master the Technical Side
Brush up on your knowledge of hotel operations systems, especially PMS like Opera. Be ready to discuss your experience with these systems and how they can enhance operational excellence in the hotel. This technical acumen is crucial for the role.
✨Emphasise Attention to Detail
Luxury hospitality thrives on attention to detail. Prepare to discuss specific instances where your organisational skills and passion for service excellence made a difference in guest experiences. This will show that you understand the importance of every little detail in creating a flawless stay.
