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For Companies At a Glance
- Tasks: Lead daily operations and support teams to deliver top-notch service.
- Company: Join Arriva North West, a supportive and dynamic workplace.
- Benefits: Enjoy competitive salary, car allowance, and exclusive discounts.
- Why this job: Kickstart your career in operations management with real impact.
- Qualifications: Proactive attitude, strong organisational skills, and a full UK driving licence.
- Other info: Great opportunities for professional development and career advancement.
The predicted salary is between 32000 - 32000 £ per year.
Location: Liverpool (L24 9JT)
Job type: Permanent, Full Time
Contracted: 40 hours, 5 out of 7 to suit business needs
Salary: £32,000 per year + £337 per month car allowance
Benefits:
- Access to company reward & recognition platform
- Opportunities for professional development and advancement
- Positive and supportive work environment
- Company Pension Scheme
- On-site parking
- Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs)
- Exclusive discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands
The Role:
We are currently recruiting for an Assistant Operations Manager for multi sites across North West for Arriva. We are looking to hear from candidates who are positive, have a can-do attitude and ambition to grow. As an Assistant Operations Manager, you will be at the forefront of our contract sites, ensuring smooth, efficient operations and top-quality service delivery. You will work closely with the Operations Manager to support and lead our on-site teams, ensuring a high standard of service for our clients and maintaining a productive, motivated team environment. This role is ideal for a proactive individual with a keen interest in developing a career in operations management.
In this role, you will be responsible for overseeing daily operational tasks, from managing staff schedules and performance evaluations to maintaining client satisfaction through consistent quality checks. You will conduct regular audits to ensure compliance with Sasse standards and work to keep all staff documentation up-to-date, following Health & Safety policies and digital reporting requirements. You’ll support the team in navigating daily challenges, foster a positive team atmosphere, and encourage open communication across the board. In addition to your daily responsibilities, you will report weekly to the Operations Manager on key operational updates and may take on additional tasks, such as payroll processing, to ensure smooth operations in the department.
Key Responsibilities:
- Oversee day-to-day operations at contract sites, ensuring seamless workflow.
- Manage staff performance, schedules, and address employee relations issues.
- Maintain high customer satisfaction through effective client relationship management.
- Conduct regular audits to meet Sasse quality and compliance standards.
- Keep all staff documentation and records current and aligned with regulations.
- Ensure proper digital reporting and process compliance among staff.
- Manage stock control for consumables, equipment, and materials on-site.
- Track and report service delivery compliance and weekly operational updates.
- Support payroll processing as needed.
- Act as Operations Manager in their absence to maintain continuity.
Essential Requirements:
- Be proactive, detail-oriented and willing to positively influence our operational teams.
- Have strong organisational skills and strategic thinking to effectively manage people and processes.
- A pragmatic approach to problem solving and the ability to thrive in a fast-paced environment.
- Full UK driving licence (Category B) required.
- Full PCV driving licence (Category D) desirable.
Equal Opportunity Statement:
Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.
Assistant Operations Manager (Arriva Noth West) in Liverpool employer: Sasse Limited
Contact Detail:
Sasse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager (Arriva Noth West) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Assistant Operations Manager role!
We think you need these skills to ace Assistant Operations Manager (Arriva Noth West) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Operations Manager role. Highlight your relevant experience and skills that match the job description, like your ability to manage teams and ensure high customer satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your can-do attitude and ambition. Share specific examples of how you've positively influenced teams or improved operations in previous roles.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your pragmatic approach to problem-solving. Give examples of challenges you've faced in fast-paced environments and how you tackled them effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Sasse Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Operations Manager role. Familiarise yourself with the key responsibilities like overseeing daily operations and managing staff performance. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Can-Do Attitude
Arriva is looking for candidates with a positive, proactive mindset. During the interview, share examples of how you've tackled challenges in previous roles. Highlight your ability to foster a motivated team environment and maintain high customer satisfaction, as these are crucial for the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This not only shows your interest but also helps you assess if the company aligns with your career goals.
✨Demonstrate Your Organisational Skills
As an Assistant Operations Manager, strong organisational skills are essential. Be ready to discuss how you manage tasks, schedules, and compliance with standards. Use specific examples from your past experiences to illustrate your strategic thinking and problem-solving abilities.