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- Tasks: Lead daily operations, manage staff, and ensure top-notch service delivery.
- Company: Join a supportive team at Sasse, a leader in operational excellence.
- Benefits: Enjoy professional development, discounts, and a positive work environment.
- Why this job: Kickstart your career in operations management with real impact and growth opportunities.
- Qualifications: Proactive attitude, strong organisational skills, and a full UK driving licence required.
- Other info: Be part of an inclusive workplace that values diversity and ongoing education.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Operations Manager, you will be at the forefront of our contract sites, ensuring smooth, efficient operations and top-quality service delivery. You will work closely with the Operations Manager to support and lead our on-site teams, ensuring a high standard of service for our clients and maintaining a productive, motivated team environment. This role is ideal for a proactive individual with a can-do attitude and a keen interest in developing a career in operations management.
In this role, you will be responsible for overseeing daily operational tasks, from managing staff schedules and performance evaluations to maintaining client satisfaction through consistent quality checks. You will conduct regular audits to ensure compliance with Sasse standards and work to keep all staff documentation up-to-date, following Health & Safety policies and digital reporting requirements. You'll support the team in navigating daily challenges, foster a positive team atmosphere, and encourage open communication across the board. In addition to your daily responsibilities, you report weekly to the Operations Manager on key operational updates and may take on additional tasks, such as payroll processing, to ensure smooth operations in the department.
Responsibilities- Oversee day-to-day operations at contract sites, ensuring seamless workflow.
- Manage staff performance, schedules, and address employee relations issues.
- Maintain high customer satisfaction through effective client relationship management.
- Conduct regular audits to meet Sasse quality and compliance standards.
- Keep all staff documentation and records current and aligned with regulations.
- Ensure proper digital reporting and process compliance among staff.
- Manage stock control for consumables, equipment, and materials on-site.
- Track and report service delivery compliance and weekly operational updates.
- Support payroll processing as needed.
- Act as Operations Manager in their absence to maintain continuity.
- Full UK driving licence (Category B) required.
- Full PCV driving licence (Category D) desirable.
- Be proactive, detail-oriented and willing to positively influence our operational teams.
- Have strong organisational skills and strategic thinking to effectively manage people and processes.
- A pragmatic approach to problem solving and the ability to thrive in a fast-paced environment.
- Access to company reward & recognition platform.
- Opportunities for professional development and advancement.
- Positive and supportive work environment.
- Company Pension Scheme.
- On-site parking.
- Cycle to work and Smart Tech Salary sacrifice Schemes (subject to T&Cs).
- Exclusive discount scheme: you and your family & friends can benefit from over 3,000 offers on high street & leisure brands, and access to a rewards gateway platform offering substantial discounts online and in-store with top brands.
- We value ongoing education and offer opportunities for further training and professional development.
Sasse is an equal opportunities employer, welcoming applicants from all backgrounds and experience levels.
Assistant Operations Manager in Liverpool employer: Sasse Limited
Contact Detail:
Sasse Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their operations. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice your interview skills with friends or family. Get comfortable talking about your experiences and how they relate to the Assistant Operations Manager role. The more you practice, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Assistant Operations Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Operations Manager role. Highlight your organisational skills, proactive attitude, and any relevant experience in operations management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operations management and how you can contribute to our team. Be sure to mention specific examples of how you've successfully managed teams or improved processes.
Showcase Your Problem-Solving Skills: In your application, don’t forget to include examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with practical solutions, especially in a fast-paced environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sasse Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Operations Manager role. Familiarise yourself with the key responsibilities like managing staff schedules and conducting audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles. Highlight your pragmatic approach to problem-solving and how it has positively influenced team dynamics or operational efficiency. This is crucial for a role that thrives on navigating daily challenges.
✨Emphasise Team Leadership
Since this role involves supporting and leading on-site teams, be ready to talk about your experience in managing people. Share instances where you've fostered a positive team atmosphere or improved communication among team members. This will showcase your ability to motivate and manage effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.