At a Glance
- Tasks: Support our team with customer communication, scheduling, and administrative tasks.
- Company: Join Sash Window Restorations, a growing company in Brighton & Hove.
- Benefits: Enjoy a competitive salary, holiday pay, and ongoing training opportunities.
- Why this job: Be part of a friendly team and help deliver high-quality craftsmanship.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Great career growth potential in a supportive work environment.
The predicted salary is between 20000 - 24000 £ per year.
Salary: £23,000 – £28,000 per annum depending on experience
Hours: 8:30 am – 4:30 pm (Monday to Friday)
Job Type: Full Time
Location: Hove, Portslade
Company Website: Sash Window Restorations
Overview
At Sash Window Restorations, we specialise in the repair, restoration, and manufacture of traditional wooden sash windows, timber casement windows, front entrance doors, and French doors. Based in Brighton & Hove, we work in customers\’ homes across Sussex. We pride ourselves on delivering high-quality craftsmanship and building strong relationships with our clients.
As our business continues to grow, we are looking to welcome a proactive and organised Administrative Assistant to join our friendly office team and help keep things running smoothly behind the scenes.
Key Responsibilities
- Customer Communication: Respond to phone calls and emails in a warm, professional, and timely manner.
- Proactive Time Management: Use time efficiently, anticipate workload demands, and stay ahead of schedule.
- Diary Management: Book appointments, coordinate schedules, and help to manage both the surveyor and fitting diaries.
- Invoicing & Quotes: Issue invoices and assist in reviewing quotes with attention to detail.
- Customer Service: Handle enquiries, provide updates, and deliver a high standard of customer support.
- Administrative Support: Assist the team with general administrative tasks and maintain accurate records.
- Data Entry & Record Keeping: Ensure all systems are updated accurately and on time.
Key Skills & Experience
- Customer Service Excellence: Confident in handling phone calls with a polite and professional manner.
- Communication: Strong verbal and written communication skills, with the ability to build rapport.
- Time Management & Organisation: Ability to manage time effectively, stay on top of deadlines, and prioritise tasks efficiently.
- Computer Proficiency: Confident using Microsoft Office Suite (Outlook, Word, Excel).
- Typing: Fast and accurate typing skills.
- Teamwork: Enjoys working collaboratively and supporting others.
- Positive Attitude: Proactive, solutions-focused, and friendly.
- Accounting Software (Preferred): Experience with Xero, QuickBooks, or Sage is an advantage (but not essential).
Employee Benefits
- Competitive salary
- Holiday pay
- Company pension scheme
- On-site parking
- Recommend-a-Friend referral scheme
- Cycle to Work scheme
- Ongoing training and development opportunities
How To Apply
If you\’d like to be part of a supportive and growing company, please submit your up-to-date CV and a short cover letter explaining why you\’re the ideal candidate for this role.
We look forward to hearing from you!
REF-224 778
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Administrative Assistant employer: Sash Window Restorations
Contact Detail:
Sash Window Restorations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sash Window Restorations. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially around customer service and time management. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! Even if the office vibe is casual, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make it personal and engaging, explaining why you're the perfect fit for the Administrative Assistant role. Highlight your customer service skills and any relevant experience that aligns with our values at Sash Window Restorations.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the key responsibilities and skills mentioned in the job description. Show us how your experience in time management and communication makes you the ideal candidate for our team.
Be Professional Yet Friendly: Remember, we’re looking for someone who can communicate warmly and professionally. Use a friendly tone in your application, but keep it professional. This will give us a glimpse of how you might interact with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Sash Window Restorations
✨Know the Company
Before your interview, take some time to research Sash Window Restorations. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Administrative Assistant, strong communication is key. Prepare examples of how you've successfully handled customer interactions in the past. Be ready to demonstrate your ability to communicate clearly and professionally, both verbally and in writing.
✨Demonstrate Time Management Abilities
Think of specific instances where you’ve managed multiple tasks or deadlines effectively. Be prepared to discuss how you prioritise your workload and stay organised, as these skills are crucial for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific responsibilities of the role. This shows that you're engaged and serious about the opportunity.