At a Glance
- Tasks: Lead customer advisory in defence, intelligence, and policing, driving value through data and AI solutions.
- Company: Join a leading data and AI company with a focus on innovation and inclusivity.
- Benefits: Competitive salary, flexible working, generous pension, and private healthcare.
- Other info: Enjoy a modern office environment with great facilities and excellent career growth opportunities.
- Why this job: Make a real impact in the public sector while working with cutting-edge technology.
- Qualifications: Experience in tech advisory roles, strong analytical skills, and UK Security Clearance required.
The predicted salary is between 60000 - 80000 £ per year.
Customer Advisor UK Public Sector
Marlow - Hybrid
We’re a leader in data and AI. Through our software and services, we inspire our customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognised around the world for our inclusive, meaningful culture and innovative technologies. Within the UK, we are a strategic partner to UK Gov, working with many central government departments and with an Enterprise Agreement with MOD.
About the role:
We are expanding our Public Sector Business Unit and are seeking a technical advisor and leader with strong analytical skills, a curious mind and previous experience of working in UK defence, intelligence and security. We're looking for an enthusiastic and proactive individual who excels in creating and maintaining close partnerships with customers, to drive forward a shared goal of solving complex problems and creating value through the deployment of data and analytical solutions.
Key responsibilities and characteristics as follows:
- As a senior and seasoned professional, act as the customer advisory lead across our defence, intelligence and policing territory.
- Be an advisor to your clients, providing guidance on how public sector organisations can create business value and support their goals through the use of data and deployment of AI and analytical solutions.
- Act as the primary technical contact between the client and SAS, translating client business needs to value-generating solutions based on SAS products (software and cloud) and associated services.
- Define and execute the technical strategy, working independently from but in alignment and close partnership with the account executive and wider engagement team.
- Provide technical and pre-sales leadership to new business opportunities, engaging with technical and business audiences – defining and owning the technical engagement plan, building and leading multi-discipline teams in pursuit of these opportunities.
- Be responsible for dealing with complex customer situations using knowledge of industry standards, SAS solutions and the customer’s technology landscape to help deliver win-win outcomes for the customer and for SAS.
- Deliver a high-quality, high-impact customer experience and demonstrate SAS’ value through various mediums (presentations, discussions, demonstrations POCs, etc).
- Use domain (technical and industry) knowledge to create a compelling vision to influence all stakeholders in formal and informal meetings, adapting the material to suit the audience and using influencing and negotiation skills to overcome internal and external objections.
Key requirements:
- UK Security Clearance
- Experience in a similar role (business partner relationship, sales, technical) within the technology industry.
- A broad mix of technical knowledge, understanding of enterprise architecture with knowledge of architecture standards.
- A passion for AI and how its application can make the world a safer, healthier and fairer place – and ideally with experience in topics such as data management, AI, analytics, fraud detection and intelligence.
- Good knowledge of Cloud technologies.
- Willingness to travel to customer sites as required; skills to be hands-on in customer-facing situations; for example - facilitate workshops, gather requirements, and be comfortable delivering software demonstrations as needed.
- A storyteller – with strong verbal, written, and interpersonal communication skills.
- Ideally - previous experience of the MOD (as a civil servant, in one of the services or as a reservist) or UK Policing.
Location: SAS has a flexible, hybrid working approach - home working is permitted. We encourage employees to work from one of our offices for 2-3 days a week; our offices are a modern working environment with superb facilities - designed to promote wellbeing, creativity and collaboration (our Marlow HQ has subsidised canteen, free beverages, onsite golf course, cricket pitch, games room etc).
Compensation: Competitive Base Salary, OTE and benefits package - Car allowance, Generous Pension scheme, Private Healthcare and Flexible Benefits (family healthcare, dental cover, holiday trading, discounted shopping and rewards).
Sr Customer Advisor-Public Sector UK in Marlow employer: SAS
At SAS, we pride ourselves on being a leader in data and AI, offering a dynamic and fulfilling career for our employees. Our Marlow office boasts a modern working environment with superb facilities that promote wellbeing and collaboration, alongside a competitive benefits package that includes private healthcare and a generous pension scheme. We foster an inclusive culture that values employee growth and innovation, making us an excellent employer for those looking to make a meaningful impact in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sr Customer Advisor-Public Sector UK in Marlow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with data and AI solutions in detail. Be ready to share specific examples of how you've solved complex problems in previous roles. This will help you stand out as a knowledgeable candidate who can add real value.
✨Tip Number 3
Practice your storytelling skills! When you're in interviews or networking situations, be sure to communicate your ideas clearly and engagingly. Tailor your message to your audience, whether they’re technical folks or business leaders, to keep them hooked.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows us you’re genuinely interested in joining our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Sr Customer Advisor-Public Sector UK in Marlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the public sector, especially in defence and intelligence. We want to see how your skills align with our mission of transforming data into intelligence!
Showcase Your Technical Skills:Since this role is all about technical advisory, don’t forget to emphasise your knowledge of AI, analytics, and cloud technologies. We’re looking for someone who can translate complex tech into value for our clients, so let that shine through!
Be a Storyteller:Your written application should reflect your ability to communicate effectively. Use clear, engaging language to tell us about your experiences and how they relate to the role. Remember, we love a good story that showcases your journey!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Public Sector Business Unit!
How to prepare for a job interview at SAS
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around AI, data management, and cloud technologies. Be ready to discuss how these can create value for public sector organisations, as this will show your understanding of the role and its impact.
✨Showcase Your Experience
Prepare to share specific examples from your past roles that demonstrate your ability to handle complex customer situations. Highlight any experience you've had with UK defence, intelligence, or policing, as this will resonate well with the interviewers.
✨Be a Storyteller
Practice your communication skills! You’ll need to convey complex ideas clearly and engagingly. Think about how you can adapt your message for different audiences, whether they’re technical or business-focused, to ensure everyone is on the same page.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their work and the company culture. This not only shows your interest but also demonstrates your ability to create partnerships, which is key for this role.
