At a Glance
- Tasks: Build relationships and provide technical guidance in the financial services sector.
- Company: Join a diverse and inclusive team at a leading software company.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Full training on SAS provided; travel may be required.
- Why this job: Make an impact in the financial sector while developing your skills.
- Qualifications: 6+ years in tech sales or consulting with strong customer focus.
The predicted salary is between 55000 - 65000 £ per year.
Our successful Financial Services Customer Advisory (presales) division is seeking a Presales Advisor with experience within the FS or Banking sectors to join the growing UKI team. Partnering with the Account Executive and wider account team, you will provide technical assistance for presales activities, utilising your industry knowledge to articulate both business and technical value of our solutions. You will work with the Account Executive and lead teams in all customer related activities involving SAS, whilst ensuring the highest level of customer satisfaction.
In this role, you will be responsible for:
- Building a trusted relationship with the Account Executive, account team and other stakeholders to provide practical guidance in the functional and technical aspects of the proposed SAS solution, whilst setting proper expectations to ensure customer satisfaction.
- Developing strong strategic partnership with the Financial Services and Banking clients, developing client trust to gain deeper insight into their needs and enhance the SAS/client relationships.
- Supporting sales efforts by outlining product capabilities and leveraging opportunities.
- Delivering impactful presentations on software functionalities, competitive advantages, and business benefits.
- Maintaining and developing relevant knowledge of technical and industry trends to identify impacts and opportunities created by these trends.
- Conducting discovery meetings to gather and document technical and business requirements.
- Engaging in vendor events to showcase solutions and support business development.
- Collaborating with Industry Consultants, Solution Architects and Technical Architects as required during sales campaigns and for cross-training and knowledge sharing.
- Strategising with sales team on objectives of customer meetings, understanding how this activity relates to overall sales plan and providing functional leadership for sales opportunities.
- Leading technical consultations on complex customer systems, leveraging your extensive SAS knowledge.
- Advising management on process improvements and sales tool effectiveness.
- Providing strategic insights on incorporating additional SAS solutions into client operations.
- Contributing to cross-organizational solutions teams to enhance our offerings.
Required Qualifications:
- Industry Expertise: In-depth knowledge of Financial Services (Insurance or Banking), gained through consulting, technical sales or direct experience.
- Customer-Centric: Strong background in customer experience, particularly in presales or consulting roles.
- Experience: Minimum of 6 years in technology-related fields such as presales, marketing, technical support, or consulting.
- Leadership Skills: Proven project leadership abilities with a track record of success.
- Problem Solver: Ability to understand and address customers' technical and business challenges, demonstrating how SAS solutions can help.
- Independent & Collaborative: Capable of working autonomously and as part of a team.
- Travel Ready: Willingness to travel as business needs arise.
- Sales Acumen: Strong understanding of sales strategies and cycles.
- Communication Skills: Excellent problem-solving, organizational, decision-making, and interpersonal skills.
Ideally you will also have:
- An appreciation of data analytics, risk management or fraud management solutions – full training on SAS will be provided.
- Any previous knowledge of SAS or competitor solutions would be a bonus but not essential.
Diverse and Inclusive: At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by law.
Senior Customer Advisor -Financial Sector in Marlow employer: SAS
SAS is an exceptional employer that fosters a diverse and inclusive work culture, where every employee is valued for their unique contributions. With a strong focus on professional growth, employees in the Senior Customer Advisor role can expect ample opportunities for development through collaboration with industry experts and access to cutting-edge training. Located in vibrant cities like Marlow, Glasgow, Dublin, and London, SAS offers a dynamic environment that encourages innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Advisor -Financial Sector in Marlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial sector and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially SAS solutions. Be ready to discuss how your experience aligns with their needs and how you can add value to their team.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've solved customer challenges in the past. This will demonstrate your problem-solving skills and customer-centric approach.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Customer Advisor -Financial Sector in Marlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Customer Advisor role. Highlight your experience in the Financial Services sector and how it aligns with what we’re looking for at StudySmarter.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that show how you’ve successfully tackled challenges in presales or consulting, especially in the banking or insurance sectors.
Be Authentic:We value authenticity, so let your personality shine through in your application. Share your passion for customer service and how you can contribute to building strong relationships with our clients.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can ensure your application gets the attention it deserves and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at SAS
✨Know Your SAS Inside Out
Make sure you brush up on your knowledge of SAS solutions and how they apply to the financial services sector. Be ready to discuss specific features and benefits, as well as how they can solve common industry challenges.
✨Build Rapport with the Interviewers
Establishing a connection with your interviewers is key. Show genuine interest in their roles and experiences, and don’t hesitate to share your own insights from previous customer interactions. This will demonstrate your customer-centric approach.
✨Prepare for Technical Questions
Expect to face technical questions related to presales activities and customer requirements. Prepare examples from your past experience where you successfully addressed client needs or solved complex problems using SAS solutions.
✨Showcase Your Leadership Skills
Highlight your project leadership abilities by discussing specific instances where you led a team or initiative. Emphasise your collaborative spirit and how you’ve worked with cross-functional teams to achieve sales objectives.
