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For Companies At a Glance
- Tasks: Administer and support SAS cloud systems while delivering exceptional customer service.
- Company: Join a leading data and AI company known for its inclusive culture.
- Benefits: Flexible remote or hybrid work, competitive salary, and a world-class employee experience.
- Why this job: Shape the future of cloud technology and make a real impact on diverse projects.
- Qualifications: Strong technical knowledge in programming, systems, and excellent communication skills.
- Other info: Be part of a dynamic team with opportunities for growth and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About The Job
The Cloud Information Services (CIS) team is looking for a Sr. Cloud Platform Administrator to install, configure, maintain, support and service customer SAS cloud systems & environments hosted by SAS or deployed on the customer’s premises. You will be coming into one of the biggest growth areas in SAS global. You will have the chance to help to shape how we work in region while working for a variety of customers day-to-day.
Location: SAS has offices in Marlow, London, and Glasgow. We can offer a hybrid or remote environment.
As a Sr. Cloud Platform Administrator, You Will:
- Deliver exceptional customer service with a customer-first mindset, continuously seeking ways to improve support and service delivery.
- Administer, maintain, and install SAS Enterprise software and solutions, while managing and troubleshooting mid-tier and container-based applications in cloud environments.
- Provide operational support for global PSD/Partner batch jobs and automations, ensuring reliability and performance across deployments.
- Handle daily tasks through SAS Cloud ticketing systems, following CIS best practices and IT Service Management principles to meet SLA requirements.
- Create and maintain comprehensive service documentation, including runbooks, knowledge base articles, and internal wiki content.
- Diagnose, document, and resolve system issues, collaborate with external customers, and interface with internal support teams and vendors to ensure seamless service.
- Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.
- Embrace curiosity, passion, authenticity and accountability.
Additional Responsibilities:
- Guide, coordinate and assist departmental staff.
- Participate in establishing departmental objectives.
- Provide quality assurance internal review for other members of the group.
- Provide service leadership for local teams by managing service queues and assigning tickets based on team procedures.
Required Qualifications:
- Knowledge of programming languages, operating systems, hypervisors, Software defined Storage (SDS), Software defined Networks (SDN), utilities, services and editors for assigned area.
- Senior level of technical knowledge of the internal workings, diagnostic tools and features of complex systems and an aptitude for visualization of solutions for complex problems.
- Ability to script or write software programs that acknowledge the peculiarities of the underlying machine architecture.
- Excellent written and oral communication skills and the ability to work well with others and to problem-solve as well as the ability to independently learn how to use new facilities quickly from supplied documentation.
- Understands the interdependencies between multiple systems and software within a computing infrastructure and the understanding of complex system architectures and infrastructures.
Additional Competencies, Knowledge And Skills:
- Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
- Technical/Professional Knowledge & Skills: Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
- Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
You are welcome here. At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information: SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
Senior Cloud Platform Administrator in Marlow employer: SAS
Contact Detail:
SAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Cloud Platform Administrator in Marlow
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role at SAS. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by diving deep into SAS's culture and values. Familiarise yourself with their customer-first mindset and how they embrace curiosity and accountability. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your technical skills! Brush up on your knowledge of cloud systems, programming languages, and troubleshooting techniques. Be ready to demonstrate your expertise during technical interviews or assessments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the SAS family. Let’s get you that dream job!
We think you need these skills to ace Senior Cloud Platform Administrator in Marlow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Cloud Platform Administrator role. Highlight your relevant experience with cloud systems and any specific technologies mentioned in the job description. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since excellent written and oral communication is key for this role, ensure your application reflects that. Use clear, concise language and structure your documents well. This will demonstrate your ability to communicate effectively, which is super important for us at StudySmarter.
Highlight Problem-Solving Abilities: In your application, share examples of how you've tackled complex problems in previous roles. We love candidates who can think critically and come up with innovative solutions, so don’t hold back on showcasing your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re genuinely interested in joining our amazing team at StudySmarter!
How to prepare for a job interview at SAS
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud platforms, especially SAS Enterprise software. Be ready to discuss your experience with mid-tier and container-based applications, as well as any troubleshooting you've done in cloud environments.
✨Show Off Your Customer Service Skills
Since this role emphasises a customer-first mindset, prepare examples of how you've delivered exceptional service in the past. Think about specific situations where you went above and beyond to solve a customer's problem or improve their experience.
✨Get Familiar with Documentation
You'll need to create and maintain service documentation, so be prepared to talk about your experience with runbooks and knowledge base articles. Bring examples if you can, and highlight your attention to detail and organisational skills.
✨Demonstrate Your Problem-Solving Ability
This role requires diagnosing and resolving system issues, so come ready with examples of complex problems you've solved. Discuss your thought process and how you collaborated with others to find solutions, showcasing your technical knowledge and teamwork.
