Cloud Services Delivery Lead - Elevating Customer Experience

Cloud Services Delivery Lead - Elevating Customer Experience

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
S

At a Glance

  • Tasks: Lead cloud service delivery and enhance customer experience for enterprise accounts.
  • Company: SAS, a leader in cloud solutions with a focus on innovation.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
  • Other info: Join a collaborative team dedicated to elevating customer experiences.
  • Why this job: Shape success plans and drive impactful outcomes in a dynamic environment.
  • Qualifications: Experience in cloud services and strong client management skills.

The predicted salary is between 63000 - 77000 Β£ per year.

The Cloud Services Delivery Manager role at SAS blends strategic client guidance with hands-on service delivery across cloud platforms. You will lead enterprise accounts, shape success plans, and collaborate with Product Management, R&D, Support and Professional Services to drive measurable outcomes from SAS Cloud investments.

Based in the UK with hybrid working, you will manage complex portfolios, ensure SLAs, and champion customer experience while aligning with ITIL principles.

Cloud Services Delivery Lead - Elevating Customer Experience employer: SAS

SAS is an exceptional employer that fosters a culture of innovation and collaboration in the vibrant city of Glasgow. With a strong commitment to employee growth, we offer extensive training opportunities and a supportive environment that encourages creativity and teamwork. Join us to be part of a forward-thinking company where your contributions directly impact the evolution of our cutting-edge SaaS solutions.

S

Contact Details:

SAS Recruitment Team

We think you need these skills to ace Cloud Services Delivery Lead - Elevating Customer Experience

Client Guidance
Service Delivery
Cloud Platforms
Account Management
Success Planning
Collaboration
Product Management