Sr Cloud Technical Lead - Marlow, London or Glasgow, UK, or Dublin, Ireland, Hybrid We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job As a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery of world-class SAS services. Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands‑on support throughout customer engagements-from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents. You will also play a key role in mentoring and training team members, sharing best practices in enterprise application technology, architecture, and support. Collaboration with global R responding quickly to resolve difficult customer situations and regain customer confidence. Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self‑imposing standards of excellence rather than having standards imposed. SAS Coding CI/CD #J-18808-Ljbffr
Cloud Infrastructure Consultant employer: SAS Institute, Inc.
SAS is an exceptional employer that champions a collaborative and inclusive work culture, making it an ideal place for a Sales Plan Analyst to thrive. With a strong focus on employee well-being, the company offers a comprehensive benefits package, including generous pension contributions and private medical insurance, alongside opportunities for professional growth within a globally recognised leader in data and AI. Join us to make a meaningful impact while enjoying a dynamic career that values curiosity, authenticity, and accountability.
