Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service, repair, and calibrate pipettes while providing top-notch customer support.
- Company: Join Sartorius, a global leader in life sciences with a supportive culture.
- Benefits: Enjoy competitive pay, health perks, flexible working, and professional training.
- Why this job: Make a real impact in healthcare while growing your skills in a dynamic environment.
- Qualifications: Experience with lab equipment is a plus, but training will be provided.
- Other info: Work autonomously, travel, and enjoy excellent career growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
Field Service Technician – Liquid Handling – South London page is loaded## Field Service Technician – Liquid Handling – South Londonlocations: Home Office United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: R37616Join our Liquid Handling department as a Field Service Technician.We are looking for a Field Service Technician for our Liquid Handling department at Sartorius. In this role, you will be responsible for servicing, repairing and calibrating single and multichannel pipettes on customer sites in South London and surrounding counties, including Surrey, Hampshire and Berkshire, whilst delivering excellent customer service. On occasions you will be working in our in-house workshop at our Epsom site.The team consists of 11 Engineers, and we are looking forward to shaping the future with you.This position is available full time. You will be working in the field and ideally living near South London or surrounding counties.**Grow with us – Your Responsibilities*** On a daily basis you will be responsible for providing service and customer support during field and in house visits* You will manage all on site maintenance, test tasks and troubleshooting for pipettes, diagnose errors or technical problems and determine reasonable solutions* You will produce timely and detailed service reports, issue certificate of analysis for equipment in a timely manner* Follow company’s procedures and policies as well as UKAS, ISO, GMP standards on customer sites* You will work closely with technical team and share information across the organization**What will convince us*** You may have experience with laboratory equipment ie. Pipettes, liquid handling, or other equipment, however training will be provided* Field service experience working in the pharmaceutical, biological, or chemical industry following GMP or ISO standards or UKAS accredited laboratory in a similar role would be desirable though candidates from other industries will also be considered (manufacturing, electronics tc.)* Ability to troubleshoot, test and service technical equipment* Ability to work autonomously and unsupervised* Ability to work flexibility and efficiently and to adapt quickly to changing work schedules* Willingness to travel with some overnight stays.* Strong customer service skills and great communication skills* Full – Driving licenceIn order to commence working with us, the successful candidate will have the right to work in the UK.**What we offer**As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:* **Technical Training:** comprehensive technical training on Sartorius systems and laboratory compliance* **Making an impact right from the start:** Comprehensive onboarding, including a virtual online platform **–** even before joining* **Welcoming Culture:** experience a welcoming culture characterized by mutual support, team spirit and international collaboration* **Health & Well-Being**: Wide section of health and well-being support such as healthcare plans and health assessment services**Epsom & Home Office Epsom Benefits****Attractive Working Conditions*** 37.5 hours working week* 25 days annual leave plus public holidays* Annual option to buy, sell or carry over annual leave* Free parking on site* Free hot and cold drinks at Sartorius sites* Fully Expensed Company Vehicle and Fuel Card**Health & Wellbeing*** Competitive benefits package, including: + Private Medical Insurance + Private Dental Insurance + Group Life Assurance + Travel Insurance (Employee Paid) + Salary Sacrifice Health Assessment Service + Salary Sacrifice Cycle to Work Scheme**Planning Ahead For Your Future*** Group Personal Pension Plan* Group Income Protection* Salary Sacrifice Will Writing Service**About Sartorius**Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.Join our global team and become part of the solution. We are looking forward to receiving your application. #J-18808-Ljbffr
Field Service Technician - Liquid Handling - South London employer: Sartorius
Contact Detail:
Sartorius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician - Liquid Handling - South London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sartorius on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to field service roles. Think about how your past experiences align with the responsibilities of servicing and troubleshooting pipettes. We want you to shine!
✨Tip Number 3
Show off your customer service skills during the interview. Share examples of how you've handled tough situations with clients in the past. Remember, they’re looking for someone who can connect with customers while solving technical issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sartorius.
We think you need these skills to ace Field Service Technician - Liquid Handling - South London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Technician role. Highlight any relevant experience with laboratory equipment, especially pipettes, and showcase your customer service skills. We want to see how you can bring value to our Liquid Handling department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your willingness to travel and adapt to changing schedules – we love flexibility!
Show Off Your Technical Skills: In your application, be sure to highlight any technical skills or troubleshooting experience you have. If you've worked in a GMP or ISO environment, let us know! We’re looking for someone who can hit the ground running in servicing and repairing pipettes.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you into our system quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Sartorius
✨Know Your Stuff
Make sure you brush up on your knowledge of pipettes and liquid handling systems. Familiarise yourself with common issues and troubleshooting techniques, as well as the relevant UKAS, ISO, and GMP standards. This will show that you're not just interested in the role but also prepared to tackle the technical challenges head-on.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to discuss your previous experiences in providing excellent customer service. Think of specific examples where you went above and beyond to help a client or resolve an issue. This will demonstrate your ability to communicate effectively and build relationships.
✨Be Ready for Practical Questions
Expect some scenario-based questions during the interview. They might ask how you would handle a malfunctioning pipette on-site or how you would prioritise tasks when faced with multiple service requests. Practising these types of questions can help you articulate your thought process clearly.
✨Emphasise Your Flexibility
This job requires a fair bit of travel and adaptability to changing schedules. Be prepared to discuss your previous experiences where you had to adjust quickly to new situations or work independently. Highlighting your flexibility will reassure them that you can handle the demands of the role.
