Strategic Global Key Accounts Customer Success Lead in Epsom

A global biotechnology firm in Epsom, England is seeking a Customer Success Professional to enhance customer satisfaction through effective project management and collaboration with internal teams. This role requires a Bachelor’s degree, 5 years in a customer-facing position, and strong communication skills. The candidate will be responsible for managing key account communications, monitoring KPIs, and analyzing forecasts. This full-time position offers an opportunity to make a significant impact within a dynamic global environment.