Assistant to Head of Operations (FTC) in London

We are living in the bio-century. Global medical knowledge is expanding at a rapid pace. But despite huge breakthroughs, many diseases, such as cancer, rheumatism or Alzheimer's, are still not curable. Sartorius is part of the solution. We help to ensure that new scientific discoveries can be translated more quickly into effective patient care. With technologies, platforms and partnerships for a common goal: better health for more people. More than 14,000 employees at over 60 production and sales locations worldwide support our customers with innovative technologies that make the development and manufacture of innovative therapeutics faster and more efficient. In the United Kingdom, Sartorius currently employs more than 1000 people at six sites in Epsom, Glasgow, Havant, Royston, Stonehouse and Nottingham. As one of the fastest-growing global life science companies, we are looking for people who share our ambition and want to make a contribution in a vibrant environment while growing their careers. Join our global team and grow with us.

We are looking for an Assistant to Head of Operations for the Operations department at Sartorius. In this role, you will be responsible for a broad range of administrative, clerical and office duties to support the Head of Operations and the wider Operations Team. This is a standalone position supporting a team of 8 professionals, and we are looking forward to shaping the future with you. This position is available for full-time on a fixed-term period for 12 months. You will be based on site in Stonehouse, Gloucestershire. Working hours are Monday to Thursday 7.10-16.10, Friday 7.10-12.10. Our site in Stonehouse is a manufacturer of plastic components and single-use products, such as lab scale bioreactors and filtration.

Your Responsibilities

• Frontline reception duties for the Sperry Way Facility including telephone call handling, intercom, post, meeting minutes etc.
• Provide administrative support to the wider Operations Team such as preparation of PowerPoint presentations, photocopying, scanning, and general office responsibilities.
• Provide a weekly schedule to senior managers of travel plans & visitor arrangements.
• Support with travel plans and hospitality for Head of Operations & visitors travelling to and from Sartorius Stedim Lab.
• Support the Head of Operations with the management of his diary, including the scheduling, and prioritizing of meetings, submission of expense claims and other admin requirements.
• Manage the Maintenance Schedule by ensuring all maintenance is completed within specified timeframes.
• Support staff in the implementation of the Maintenance Schedule e.g. booking and liaising with contractors.
• Order company PPE, uniform and specialized clothing e.g. safety boots, shoes, workwear etc.
• Keeping accurate records of items purchased.
• Liaise with suppliers to fulfil indirect orders, process orders using Wescale.
• Support the Operations Team with the booking and arranging of external training.
• Coordinate Company social events such as Summer BBQ, Christmas Hampers, Long Service Awards: booking of events, contractors, scheduling attendees etc.
• Support the internal audit process, by training to be an Internal Auditor.
• Provide Branding and Marketing support to the site by undertaking Sartorius Branding and Marketing training.
• Operate within the requirements of the quality system and assist in maintaining systems to ensure compliance to ISO 9001, 13485, 14001 and regulatory IVD requirements including good documentation practices.

Required profile

• Ideally, previous experience in a Receptionist, Administrative Assistant, or PA/EA role.
• Solid experience in an autonomous role, comfortable operating without daily supervision.
• Confident communicating with diverse stakeholders across levels and functions.
• Strong organizational skills with the ability to prioritize and multitask under pressure.
• Proficiency in MS Office (email, calendar, Word/Docs, Excel/Sheets, PowerPoint).
• Professional telephone manner and customer service skills.
• High level of discretion and ability to handle sensitive and confidential information.
• Ideally experience of working within a regulatory experience: ISO 14001, 45001, 9001.
• Strong attention to detail and accuracy.
• In order to commence working with us, the successful candidate will have the right to work in the UK.

What we offer

• Comprehensive onboarding, including a virtual online platform even before joining.
• Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network.
• Wide section of health and well-being support such as healthcare plans and health assessment services.
• 39 hours working week, 25 days annual leave plus public holidays.
• Free parking on site, free hot and cold drinks.
• Competitive benefits package, including Group Life Assurance, Private Medical Insurance, Private Dental Insurance, Salary Sacrifice Cycle to Work Scheme, Travel Insurance (Employee Paid), Salary Sacrifice Health Assessment Service.
• Group Personal Pension Plan, Group Income Protection, Salary Sacrifice Will Writing Service.