At a Glance
- Tasks: Install, maintain, and calibrate lab instruments while providing top-notch customer service.
- Company: Join Sartorius, a global leader in life sciences with a supportive culture.
- Benefits: Enjoy flexible work schedules, health benefits, and professional development opportunities.
- Other info: Work in a dynamic environment with excellent career growth potential.
- Why this job: Make a real impact in the lab equipment field and grow your career.
- Qualifications: Experience with lab instruments is a plus, but training will be provided.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Field Service Engineer to join our Lab Instruments team at Sartorius. In this role, you will be responsible for installation, maintenance, testing and calibration of balances, centrifuges, pure water systems and other associated laboratory equipment at customer sites in Gloucestershire whilst delivering excellent customer service.
The team consists of 13 Engineers and we are looking forward to shaping the future with you. This is a full time position working in the field and ideally living in Gloucestershire, Warwickshire, Worcestershire or Herefordshire.
Grow with us – Your Responsibilities
- On a daily basis you will be responsible for providing service and customer support during field and in house visits.
- You will manage all on site installation, maintenance and test tasks.
- The ability to diagnose errors or technical problems and identify effective solutions.
- You will produce timely and detailed service reports and issue certificates of analysis for equipment.
- Follow company procedures and policies as well as UKAS, ISO, GMP standards on customer sites.
- You will work closely with the technical team and share information across the organisation.
Do you enjoy building relationships with customers? You will improve customer satisfaction, help maximise customer retention whilst providing excellent customer service.
What will convince us
- You may have experience with balances and metrology, water systems and centrifuges would be beneficial but extensive training will be given.
- Field service experience working in the pharmaceutical, biological or chemical industry following GMP or ISO standards or UKAS accredited laboratory in a similar role would be desirable though candidates from other industries will also be considered.
- Ability to test, troubleshoot and service technical equipment.
- Ability to work autonomously and unsupervised.
- Ability to work flexibly and efficiently and to adapt quickly to changing work schedules.
- Willingness to travel with some overnight stays, holding a full driving licence.
- You will have strong customer service and communication skills.
In order to commence working with us, the successful candidate must have the right to work in the UK.
What we offer
As a growing global life science company, stock listed on the German TecDAX, Sartorius offers a wide range of benefits:
- Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings.
- Work-life Balance: Remote options, flexible work schedules.
- Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining.
- Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as coaching, agile working and businesswomen network.
- Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services.
- Intelligent working environment: Working in smart buildings with the latest technology and equipment.
Benefits
- Attractive Working Conditions: 37.5 hours working week, 25 days annual leave plus public holidays, annual option to buy, sell or carry over annual leave, free parking on site, free hot and cold drinks at Sartorius sites, fully expensed company vehicle and fuel card.
- Health & Wellbeing: Competitive benefits package, including private medical insurance, private dental insurance, group life assurance, travel insurance (employee paid), salary sacrifice health assessment service, salary sacrifice cycle to work scheme.
- Planning Ahead For Your Future: Group personal pension plan, group income protection, salary sacrifice will writing service.
Field Service Engineer - Lab Instruments - Gloucestershire | Warwickshire | Worcestershire | He[...] employer: Sartorius AG
Sartorius AG is an excellent employer, offering a dynamic and supportive work culture in the picturesque setting of Stonehouse, England. Employees benefit from competitive remuneration, comprehensive benefits, and ample opportunities for professional growth, making it an ideal place for those seeking meaningful and rewarding employment in a collaborative environment.
