Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hotel operations overnight, ensuring safety and team management.
- Company: Join the Crowne Plaza team in a vibrant hotel environment.
- Benefits: Permanent contract with competitive pay and career growth opportunities.
- Other info: Hands-on role with a dynamic team and exciting challenges.
- Why this job: Make a real impact by ensuring guest safety and smooth operations at night.
- Qualifications: Strong leadership skills and a commitment to safety required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Crowne Plaza, Basingstoke
Hours: 40 hours per week, 5 days
Contract type: Permanent
Reports to: Operations Manager
About the role
This is a hands-on, senior overnight role at Crowne Plaza Basingstoke and not a desk job. As Duty Manager (Nights), you'll take full operational control of the hotel during your shift — leading the team, managing room readiness, responding to incidents, and ensuring the property runs safely and to standard from the moment the day team leaves until the morning team arrives.
A critical element of this role is your responsibility as the certified Fire Controller on shift. You'll lead any emergency response, conduct nightly fire walks, and maintain safety compliance throughout the property. You'll also be a qualified First Aider on duty.
This role has a genuine hands-on dimension. You'll work alongside our General Assistants and housekeeping team where operational demand requires — moving linen, supporting room turnarounds, assisting with furniture and equipment, and keeping the property in order throughout the night. Physical fitness and a willingness to roll up your sleeves are essential.
What you'll be doing
- Taking full accountability for hotel operations during the night shift
- Supervising General Assistants and any overnight housekeeping staff
- Conducting nightly audits, inspections, and handover logs
- Ensuring room availability is maintained and no room remains out of order beyond required timeframes
- Managing payroll costs during your shift and ensuring efficient use of resource
Fire & Safety (Fire Controller)
- Leading fire evacuations and drills; serving as the certified Fire Controller on duty
- Carrying out nightly fire walks and safety inspections
- Ensuring all fire exits, alarm systems, and emergency equipment are compliant and operational
Duty Manager (Nights) employer: SARR Hotels Limited
Contact Detail:
SARR Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Nights)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Crowne Plaza or similar hotels. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your hands-on experience! When you get the chance to chat with hiring managers, share specific examples of how you've led teams or handled emergencies. They want to see that you're ready to roll up your sleeves!
✨Tip Number 3
Be prepared for situational questions! Think about scenarios where you had to manage a crisis or ensure safety compliance. Practising your responses will help you feel confident during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Crowne Plaza Basingstoke.
We think you need these skills to ace Duty Manager (Nights)
Some tips for your application 🫡
Show Your Hands-On Experience: In your application, make sure to highlight any hands-on experience you've had in similar roles. We want to see how you've taken charge in past positions, especially during night shifts or in emergency situations.
Emphasise Leadership Skills: As a Duty Manager, you'll be leading a team, so it's crucial to showcase your leadership skills. Share examples of how you've successfully managed teams or resolved conflicts in previous jobs. We love to see strong leaders!
Be Clear About Safety Compliance: Since safety is a big part of this role, mention any relevant certifications or training you have, like First Aid or Fire Safety. We need to know you're ready to take on the responsibility of being the Fire Controller on shift.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Crowne Plaza Basingstoke!
How to prepare for a job interview at SARR Hotels Limited
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Duty Manager at Crowne Plaza. Familiarise yourself with the operational aspects, especially around fire safety and emergency procedures, as these are critical for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a crisis. Highlight your ability to motivate others and maintain high standards during busy shifts.
✨Demonstrate Your Hands-On Approach
Since this role is very hands-on, be ready to discuss how you’ve previously tackled physical tasks and supported your team in practical ways. Share specific instances where you rolled up your sleeves to get the job done.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and safety protocols. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.