At a Glance
- Tasks: Join our housekeeping team to ensure guests enjoy a comfortable stay.
- Company: The Abbey, a four-star hotel in Great Malvern with stunning views.
- Benefits: Flexible wage access, paid birthday off, employee discounts, and career development.
- Other info: Dynamic work environment with opportunities for training and recognition.
- Why this job: Be part of a passionate team that values guest satisfaction and personal growth.
- Qualifications: Physical ability, good communication skills, and previous experience in hospitality.
The predicted salary is between 26436 - 26436 £ per year.
A four star hotel in Great Malvern, The Abbey is a comfortable base for exploring the splendours of England's Three Counties: Worcestershire, Gloucestershire and Herefordshire. Offering spectacular views over the Vale of Evesham and the Malvern Hills, The Abbey features 103 cosy bedrooms, large events facilities and a popular restaurant and lounge bar. The hotel is a favourite for both leisure and business travellers, and the team pride themselves on offering a warm and welcoming service to every guest.
We’re looking for a well organised Linen Porter to come and join our fast-paced housekeeping team. The Housekeeping team is key to our business in ensuring that our guests have a comfortable stay with us. As a Linen Porter you will be part of this team and helping to provide our guests with a high standard of accommodation, comfort and maximum guest satisfaction, helping to ensure our guests want to return to stay with us.
We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Abbey’s team? At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Abbey's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As a Linen Porter you will have:
- Physical ability to lift and carry heavy linen bags
- Flexibility with working days to adapt to the needs of a 7 day business
- Self-motivation & ability to work on your own but also be a good team member
- Good spoken communication skills and numeracy to complete linen stock checks
- Good presentation and hygiene standards
- Previous experience in a similar role in hotels, hospitals or other accommodation facility.
What will I be doing as a Linen Porter?
- Taking in delivery of clean linen from external Laundry
- Ensuring that departments have the correct amount of clean linen in order to carry out their work.
- Ensuring that all soiled linen is sorted and counted out by item, bagged with labels attached identifying our hotel name, before being sent out to external Laundry.
- Assisting with the movement of guest luggage, furniture and deliveries.
- Assisting the Room Attendants in taking down and re-hanging curtains, shower curtains and nets
- Learning and building your knowledge on all the hotel's products and services
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Linen Porter - Malvern employer: Sarova Hotels
The Abbey in Great Malvern is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With benefits like flexible wage access, a paid day off for your birthday, and opportunities for training and development, employees can thrive both personally and professionally while contributing to a warm and welcoming environment for guests. Join us to be part of a dedicated team that prioritises guest satisfaction and employee appreciation in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter - Malvern
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sarova Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sarova Hotels
Don't be shy about reaching out to Sarova Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Linen Porter - Malvern
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sarova Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sarova Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
