At a Glance
- Tasks: Assist in maintaining hotel facilities and learn practical maintenance skills.
- Company: A four-star hotel in Great Malvern with a welcoming atmosphere.
- Benefits: Flexible wage access, birthday leave, employee discounts, and career development opportunities.
- Other info: Join a passionate team dedicated to exceptional guest experiences.
- Why this job: Kickstart your career in hospitality while gaining hands-on experience in maintenance.
- Qualifications: Eagerness to learn, problem-solving skills, and attention to detail.
The predicted salary is between 20800 - 20800 £ per year.
A four star hotel in Great Malvern, The Abbey is a comfortable base for exploring the splendours of England's Three Counties: Worcestershire, Gloucestershire and Herefordshire. Offering spectacular views over the Vale of Evesham and the Malvern Hills, The Abbey features 103 cosy bedrooms, large events facilities and a popular restaurant and lounge bar. The hotel is a favourite for both leisure and business travellers, and the team pride themselves on offering a warm and welcoming service to every guest.
We are looking for a motivated and reliable Apprentice Maintenance Assistant who is ready to build a career in hospitality maintenance. Working alongside our experienced Maintenance team to maintain our guest bedrooms and public areas to the highest standard, this is a fantastic opportunity to gain hands-on experience whilst also committing to completing a Property Maintenance Operative Apprenticeship over 15 months. Our Maintenance Team is at the heart of our hotel, playing a vital role in the smooth running of the business, supporting all departments to ensure our guests enjoy an exceptional experience.
As an Apprentice Maintenance Assistant you will join the team in providing both reactive and proactive maintenance for all areas of the hotel including rooms and public areas. This apprenticeship would suit someone who is eager to learn, takes pride in their work and has a practical mindset with an interest in areas such as general maintenance, plumbing, carpentry and decorating. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Abbey’s team? At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Abbey's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As an Apprentice Maintenance Assistant you will have:
- an enthusiasm and willingness to learn new skills
- good problem-solving abilities and a practical mindset
- good attention to detail and a commitment to working to the highest standards
- dedication to study and work hard to achieve your goals
What will I be doing as an Apprentice Maintenance Assistant?
- Studying the Property Maintenance Operative Apprenticeship Level 2 to include short block release and master classes with our local learning provider
- Working with the maintenance team to provide day-to-day repairs and upkeep of the interior and exterior of the hotel
- Developing a strong understanding of hotel operations and health and safety legislation alongside building practical maintenance knowledge and skills
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Apprentice Maintenance Assistant - Malvern, Worcestershire employer: Sarova Hotels
The Abbey in Great Malvern is an exceptional employer that fosters a supportive and dynamic work culture, perfect for those looking to kickstart their career in hospitality maintenance. With a strong emphasis on employee growth, you will benefit from hands-on experience alongside a dedicated Maintenance team, access to flexible wage options, and opportunities for training and development, all while enjoying the stunning surroundings of the Malvern Hills. Join us to be part of a passionate team that values your contributions and offers unique perks like birthday leave and family accommodation discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Maintenance Assistant - Malvern, Worcestershire
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Apprentice Maintenance Assistant - Malvern, Worcestershire
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Sarova Hotels, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Sarova Hotels.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Sarova Hotels!
How to prepare for a job interview at Sarova Hotels
✨Know Your Menu
Before heading into your interview at Sarova Hotels, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Sarova Hotels. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Sarova Hotels!
