At a Glance
- Tasks: Deliver exceptional service in our Restaurant and Events, creating memorable experiences for guests.
- Company: Join a passionate team at The Abbey, where we value your unique style and contributions.
- Benefits: Enjoy flexible wage access, paid holidays, discounts, and opportunities for growth.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
- Why this job: Be part of a vibrant team that puts guests first and celebrates your hard work.
- Qualifications: Experience in customer service, excellent communication, and a proactive attitude.
The predicted salary is between 10 - 12 € per hour.
We are looking for positive and friendly individuals to join our busy Food & Beverage Team, predominantly working in our Restaurant or Meeting & Events department. This is not a full‑time position; hours will be according to business needs and will include working shifts between the hours of 06.30 and midnight, and on weekends.
Our Food & Beverage Team is at the heart of our business, providing excellent levels of service of food and beverages to our guests in our Restaurant, Bars and Meeting and Events spaces. Being in a customer‑facing role means you must be a confident and well‑presented individual with a warm manner with people. We believe that it is the people we employ that makes the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Abbey’s team? At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights.
As part of the Abbey's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching
- 24/7 Employee Assistance Programme
- Paid holidays as accrued
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As Food and Beverage Assistant you will have:
- Previous experience serving food and drink in a customer‑facing role
- Commitment to great customer service with excellent communication skills
- Excellent team working skills
- A pro‑active and can‑do attitude
- Flexible to work on a rota basis, mornings, evenings and weekends as required
What will I be doing as Food and Beverage Assistant?
- Providing a warm welcome and delivering excellent levels of service to our customers
- Assisting with the service delivery for weddings, events and parties
- Helping our customers to enjoy their experience by using your knowledge of our products & services
- Being proactive in upselling all aspects of the department
- Ensuring your work area is well maintained and meets all health and safety regulations
- Working well with your other team members to ensure a smooth service and high team morale
- Attending training & completing e‑learning modules to improve your skills and aid your development
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
F & B Assistant Casual employer: Sarova Hotels Ltd
At The Abbey, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued and encouraged to grow. As a Food & Beverage Assistant, you'll enjoy flexible working hours, competitive benefits like Wagestream for financial flexibility, and opportunities for personal development, all while being part of a passionate team dedicated to delivering exceptional guest experiences. Join us in creating memorable moments for our guests and take your career to new heights in a dynamic environment that truly appreciates its people.
StudySmarter Expert Advice🤫
We think this is how you could land F & B Assistant Casual
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Abbey's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look well-presented and professional when you come in for your interview. It shows that you care about the job and the guests you'll be serving.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for joining our Food & Beverage Team.
We think you need these skills to ace F & B Assistant Casual
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and positive nature shine through! We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter.
Highlight Relevant Experience:Make sure to mention any previous experience in customer-facing roles, especially in food and beverage. We love seeing how you've gone above and beyond for guests in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our amazing team.
How to prepare for a job interview at Sarova Hotels Ltd
✨Show Your Personality
As a Food & Beverage Assistant, your warm and friendly nature is key. During the interview, let your personality shine through! Share anecdotes that highlight your customer service skills and how you’ve gone above and beyond for guests in the past.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special events they host. This shows your enthusiasm and readiness to engage with customers. Be prepared to discuss how you would upsell certain items or enhance a guest's experience based on their preferences.
✨Demonstrate Team Spirit
Teamwork is crucial in this role. Be ready to talk about your previous experiences working in a team environment. Highlight how you’ve contributed to team morale and supported your colleagues during busy shifts.
✨Flexibility is Key
Since the role requires working various shifts, express your willingness to be flexible. Share examples of how you've adapted to changing schedules in the past, and emphasise your commitment to meeting the needs of the business.
