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- Tasks: Lead a vibrant team in delivering exceptional food and beverage experiences.
- Company: Join a friendly four-star hotel with a passion for guest satisfaction.
- Benefits: Enjoy flexible wage access, birthday leave, and employee discounts.
- Why this job: Make a real impact on guest experiences while developing your career.
- Qualifications: Previous experience in food and beverage supervision and excellent customer service skills.
- Other info: Live-in accommodation available and opportunities for training and growth.
The predicted salary is between 22000 - 30000 £ per year.
An exciting opportunity for an experienced Food and Beverage Supervisor to join our friendly team and take responsibility for the day to day running of our four-star Food and Beverage department.
Food and Beverage is at the heart of our hotel and we are now seeking a well presented, experienced and enthusiastic Food & Beverage Supervisor to join the team to work in our Restaurant, Lounge Bar and Meeting & Events departments. Being in a customer-facing role means you are a confident and well-presented individual with a warm way with people. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
Why join the Abbey’s team? At The Abbey, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Abbey's team, you will enjoy a range of benefits, including:
- Wagestream – flexible access to your earned wages & financial coaching App
- A paid day off for your birthday
- 24/7 Employee Assistance Programme for you and your family
- Saroving Rewards for going the extra mile & delivering exceptional guest service
- Employee appreciation events
- Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
- Opportunities for training and development & recognising your potential
As a Food and Beverage Supervisor you will have:
- Previous Food & Beverage experience as a Team Leader or Supervisor, ideally in a quality hotel with both corporate & leisure clients.
- A passion for quality fresh food and knowledge of wines and beverages
- An outgoing personality with excellent customer care skills.
- The ability to work under pressure and be able to resolve customer problems effectively
- Lots of enthusiasm, a professional manner and not afraid to take on extra responsibility when needed
- An excellent command of written & spoken English
- Ability to work full time on a 5 day out of 7 rota with a mix of early shifts and late shifts including weekends.
What will I be doing as a Food and Beverage Supervisor?
- Recognising that guest satisfaction comes through great employee service and performance.
- Motivating, supervising and directing the service team
- Assisting in the development, implementation and maintenance of quality standards
- Optimising time on the floor by carrying out one to one coaching & training to develop employee confidence in dealing with customers and selling hotel products and services
- Interacting with guests to ensure a positive guest experience, recognising and acknowledging them and using their name during interactions.
- Liaising with the kitchen to ensure food service is timely and as ordered, taking care of special requests and guests with allergies.
- Ensuring guests are served in a professional and timely manner and dealing with feedback should it arise.
- Ensuring all H & S and Hygiene standards are maintained
- Maintaining correct staffing levels through the effective use of manpower.
- Learning and building your knowledge on all the hotel's products and services.
- Attending training & completing e-learning modules to improve your skills and aid your development.
In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
F & B Supervisor - live in accommodation available in Evesham employer: Sarova Hotels Ltd
Contact Detail:
Sarova Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F & B Supervisor - live in accommodation available in Evesham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Abbey. Check out their social media and website to see what they value. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! As a Food & Beverage Supervisor, you'll be interacting with guests all the time. Think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview!
✨Tip Number 3
Dress to impress! Since this role is all about being well-presented, make sure you look sharp for your interview. A smart outfit not only shows professionalism but also reflects your understanding of the hospitality industry.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits we look for in a Food & Beverage Supervisor.
We think you need these skills to ace F & B Supervisor - live in accommodation available in Evesham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and beverage shine through! We want to see that you genuinely care about providing excellent service and creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience as a Food & Beverage Supervisor. Mention specific achievements or responsibilities that align with what we're looking for, like managing a team or ensuring high standards of service.
Be Professional Yet Personable: Since this role is all about interacting with guests, your written application should reflect your personality. Use a friendly tone while maintaining professionalism, so we can get a sense of who you are and how you'd fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Sarova Hotels Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of food and beverages, especially if you have a passion for quality fresh food and wines. Be ready to discuss your previous experiences in similar roles and how they relate to the responsibilities of a Food & Beverage Supervisor.
✨Show Off Your People Skills
Since this role is all about customer interaction, practice how you would engage with guests. Think of examples where you've gone above and beyond for customers in the past, and be prepared to share these stories during the interview.
✨Demonstrate Leadership
As a supervisor, you'll need to motivate and direct your team. Prepare to talk about your leadership style and how you've successfully managed teams before. Highlight any coaching or training experiences you've had that helped develop others.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and resolve customer issues. Think of specific scenarios where you've dealt with challenges effectively, and be ready to explain your thought process and actions taken.
