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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support, troubleshoot issues, and manage user accounts.
- Company: Join SARIA, a global leader in food, energy, and sustainability sectors.
- Benefits: Competitive salary, ongoing training, and career progression opportunities.
- Why this job: Make a real impact in a collaborative IT environment with modern technologies.
- Qualifications: Degree in IT or equivalent experience, customer-focused IT support skills.
- Other info: Dynamic role with a chance to shape SARIA's digital future.
The predicted salary is between 36000 - 60000 £ per year.
Join a growing global business that’s driving innovation across the food, energy, and sustainability sectors.
About Us
SARIA’s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy and biofuels, we play a vital role in sustainable resource management. With a UK turnover approaching £280 million and 1,000 employees across 19 sites, we’re a diverse and forward-thinking organisation — and we’re growing.
The Opportunity
As part of our ongoing digital transformation, we’re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team. This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment.
What You’ll Be Doing
- Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively.
- Diagnose and troubleshoot user problems, delivering clear and professional support.
- Manage user accounts and access permissions.
- Create and maintain user guides, procedures, and training materials.
- Support the maintenance of networks, infrastructure, and mobile devices across multiple sites.
- Track and document all support activity, ensuring issues are resolved and lessons are captured.
- Assist with systems analysis, solution evaluation, and process improvement projects.
- Help deliver training and build user confidence with new technologies.
About You
- A degree (or equivalent experience) in an IT-related field.
- Experience in an in-house, customer-focused IT support role.
- Strong working knowledge of Microsoft 365, Windows operating systems, and basic networking.
- Excellent communication and organisational skills.
- A collaborative, proactive approach and the ability to work on your own initiative.
Why Join SARIA?
- A competitive salary and benefits package.
- The opportunity to work with modern technologies in a growing international business.
- Ongoing training and development to support your career progression.
If you’re looking for an IT role where your ideas are valued and your work truly makes a difference — we’d love to hear from you. Apply today and help shape the future of SARIA’s digital journey.
IT Support Analyst in Bentley employer: SARIA
Contact Detail:
SARIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst in Bentley
✨Tip Number 1
Network like a pro! Reach out to current employees at SARIA on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you’ll be providing IT support, make sure you can confidently discuss troubleshooting methods and your experience with Microsoft 365 and Windows systems.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to share examples of how you’ve tackled IT issues in the past. This will demonstrate your proactive approach and ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SARIA.
We think you need these skills to ace IT Support Analyst in Bentley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Analyst role. Highlight your experience with Microsoft 365, Windows operating systems, and any customer-focused IT support roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our digital transformation. Keep it professional but let your personality show through — we love a bit of character!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved IT issues in the past. We’re looking for proactive individuals who can think on their feet, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy — just follow the prompts and you’ll be good to go!
How to prepare for a job interview at SARIA
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows operating systems, and basic networking. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in a customer-focused environment. Think about specific challenges you've faced and how you approached them, as this will demonstrate your proactive attitude and ability to think on your feet.
✨Communicate Clearly and Professionally
Since you'll be providing support to users, practice explaining technical concepts in simple terms. During the interview, focus on your communication skills and how you can help build user confidence with new technologies.
✨Highlight Your Collaborative Spirit
SARIA values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Share examples of how you've contributed to team projects or helped improve processes, showing that you're a proactive team player.
