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- Tasks: Support users and resolve IT issues while maintaining the Business Central ERP System.
- Company: Leading food chain service provider in Doncaster with a dynamic work culture.
- Benefits: Competitive salary, benefits, and opportunities for professional development.
- Why this job: Join a transitioning global IT function and make a real difference in user support.
- Qualifications: Degree in IT and experience in customer-facing IT roles preferred.
- Other info: Full-time position with excellent growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading food chain service provider in Doncaster is looking for a dynamic Support Analyst. In this full-time position, you will support users and resolve IT issues efficiently while maintaining the Business Central ERP System.
A degree in IT and previous experience in customer-facing IT roles are ideal.
This role offers competitive salary and benefits with opportunities for development within a transitioning global IT function.
ERP Support Analyst – 1st/2nd Line IT in Doncaster employer: SARIA Ltd
Contact Detail:
SARIA Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Support Analyst – 1st/2nd Line IT in Doncaster
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your ERP knowledge. We should be ready to discuss how we can support users and resolve IT issues effectively, just like in the job description.
✨Tip Number 3
Show off our problem-solving skills! During interviews, share specific examples of how we've tackled IT challenges in the past. This will demonstrate our ability to handle the role's demands.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the team.
We think you need these skills to ace ERP Support Analyst – 1st/2nd Line IT in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and customer-facing roles. We want to see how your skills align with the ERP Support Analyst position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: As an ERP Support Analyst, you’ll need to resolve IT issues efficiently. In your application, share specific examples of how you’ve tackled challenges in the past. This will help us understand your approach to problem-solving and your ability to support users.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at SARIA Ltd
✨Know Your ERP Systems
Make sure you brush up on your knowledge of Business Central and other ERP systems. Be ready to discuss how you've used these tools in previous roles, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Customer Service Skills
Since this role involves supporting users, it's crucial to demonstrate your customer-facing experience. Prepare examples of how you've effectively resolved IT issues for users in the past, highlighting your communication skills and patience.
✨Prepare for Technical Questions
Expect some technical questions related to 1st and 2nd line support. Brush up on common IT issues and solutions, and be ready to explain your troubleshooting process. This will show that you're not just knowledgeable but also methodical in your approach.
✨Express Your Willingness to Learn
This position offers opportunities for development, so make sure to express your eagerness to grow within the company. Talk about any relevant courses or certifications you're considering, and how they align with the company's transition to a global IT function.
