At a Glance
- Tasks: Lead the delivery of SaaS IT services and enhance operational efficiency.
- Company: SARIA Food & Pharma, committed to diversity and inclusion.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team focused on service excellence and customer satisfaction.
- Why this job: Make a real impact by aligning IT services with business needs.
- Qualifications: Experience in ITSM processes and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
SARIA Food & Pharma is seeking an experienced IT Service Delivery Manager to oversee the end-to-end delivery of SaaS-based IT services. You will drive service excellence and ensure operational efficiency across the IT service lifecycle.
The ideal candidate will have strong analytical skills, excellent communication abilities, and previous experience in ITSM processes. This role is critical in aligning IT services with business needs and improving customer satisfaction.
The company values diversity and is committed to an inclusive working environment.
SaaS Service Delivery Lead - ITSM & Vendor Partnerships employer: SARIA Food & Pharma
SARIA Food & Pharma is an exceptional employer that prioritises service excellence and operational efficiency, making it a rewarding place for IT professionals to thrive. With a strong commitment to diversity and inclusion, employees benefit from a supportive work culture that fosters collaboration and innovation. Additionally, the company offers ample opportunities for professional growth and development, ensuring that team members can advance their careers while contributing to meaningful projects in the SaaS IT service delivery space.
