At a Glance
- Tasks: Provide first-line IT support and solve problems for our team.
- Company: Join SARIA Food & Pharma, a leader in the industry.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity for growth and learning in a fast-paced setting.
- Why this job: Kickstart your IT career while making a difference in a dynamic company.
- Qualifications: Entry-level service desk experience and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
SARIA Food & Pharma is seeking a proactive IT Service Specialist to provide first‑line support across the business from Swansea.
You will respond to requests via portal, email, phone or chat, diagnose issues and escalate where needed, ensuring timely resolutions and accurate records.
Ideal candidates have entry‑level service desk experience, solid hardware/software knowledge, strong communication skills, and a customer‑focused mindset.
Certification such as M365 or CCNA is a plus.
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IT Service Desk Pro: Quick Support & Problem Solver in Swansea employer: SARIA Food & Pharma
SARIA Food & Pharma is an excellent employer that values proactive problem solvers and offers a supportive work environment in Swansea. With a strong focus on employee growth, we provide opportunities for professional development and training, ensuring our team members can advance their careers while contributing to meaningful projects. Our collaborative culture fosters innovation and teamwork, making it a rewarding place to work for those passionate about IT support.
