I’m partnering with one of Europe’s largest trade associations, representing over 8,000 independent retail businesses across the UK and Ireland, to recruit a Membership Development Executive.
This is a field-based role covering the South East territory with travel to visit customers.
Location: Remote – Territory covering London
Report to: Head of Field Operations
Role: Permanent, Full-time
Experience:
B2B or B2C Sales: 2 years (required)
Full UK manual driving licence (required)
Work Location: On the road
Benefits include:
- Company car
- Company pension scheme
- Life insurance
Main Purpose
- Engaging with the existing members and being tasked with growing membership numbers in your designated geographical territory to targeted levels.
- Maintaining change of ownership of stores in the designated territory through data and recruitment activity.
- Recruiting new members and developing further profitable business with existing Members through introducing them to new product streams and maximizing their potential benefit from their membership fees.
- Achieving required visit levels and lead generation on a daily, weekly and monthly basis
Duties & Responsibilities
- Full responsible for increasing member numbers in designated territory.
- Plan daily visit routes to minimise travel costs and maximise time in store each day.
- Selling membership to new prospects and matching business opportunities to those needs to ensure longevity of membership.
- Build relationships with and maintain an existing client base, through multiple means, physical, online investigations and through trade shows and events.
- Encourage all current members to partake in brilliant promotions and market leading opportunities
- Collaboration with our strategic business partners to create member growth and opportunities.
- Maximise the conversions of all change of ownership opportunities achieving target as a minimum.
- Record and explore information held on customers to ensure effective customer relationship management and maximise up sell opportunities.
Person Specification
Qualifications & Experience Required
- Must be a team player with the ability to manage own workload and work unsupervised and to be self-motivated.
- Must champion our values and lives these everyday through interactions with colleagues, suppliers and members.
- A confident communicator at all levels.
- The ability to ensure all activity undertaken reflects the results desired, and targets set, with the foresight to adapt and change to ensure these are achieved.
- Presentation skills, verbal and nonverbal and the ability to use the tools supplied.
- Proven conversion history, and targets achieved with a persuasive but courteous style.
- IT literate – experience of using Microsoft packages in particular Word, Excel, PowerPoint and CRM systems.
- 2-3 years’ work experience in a Sales / Field based role, ideally within the FMCG sector.
- Strong interpersonal and communication skills – both written and verbal.
- Ability to work flexible hours as and when required.
- Willingness to travel across a geographical area daily.
- Overnight business stays will be part of the role requirements
- Someone who puts customers first and works as an individual.
- Able to develop a positive on-going working relationship at all levels.
- Excellent organisational skills with the ability to plan and prioritise workload.
- Ability to meet deadlines and work under pressure.
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