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- Tasks: Manage bookings, assist clients, and support the medical team in a busy aesthetic clinic.
- Company: Join Skinesis Clinic, a leading destination for cutting-edge skincare in London.
- Benefits: Enjoy competitive commissions, quarterly product allocations, and extensive training opportunities.
- Why this job: Work alongside top industry experts in a prestigious environment with an elite clientele.
- Qualifications: Beauty or medical diplomas preferred; strong communication and admin skills required.
- Other info: Ideal for those passionate about aesthetics and customer service in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
Founder, CEO and product formulator Sarah Chapman first opened the doors to her Skinesis Clinic and Boutique in London’s Sloane Square in Spring 2015. Delivering the very best cutting-edge skincare services, it is the ultimate destination for those pursuing perfect skin. 2020 saw an expansion of the Clinic offering, bringing new levels of expertise and innovation to enhance its current portfolio and transforming the Clinic into the ultimate destination for skin health.
Recognising the advanced skillset of medically trained practitioners, and how their services would complement the existing portfolio of treatments, Sarah hand-selected a team of some of the industry’s most respected experts. These specialists provide doctor-led dermatological treatments; advanced aesthetic services (including lasers, rejuvenating peels and injectables, all skilfully performed for superlatively natural results); and bespoke nutritional and supplementation advice. This approach promotes healthy, glowing skin from both the inside, and the outside.
The Clinic has now passed CQC registration and has been approved to provide medical services, which will be performed by an experienced dermatologist. Skinesis Medical fulfils Sarah’s long-held ambition that 259 Pavilion Road in Chelsea become synonymous with “the ultimate destination for skin health.”
This person will be highly organised, have superb interpersonal skills and a good knowledge of the aesthetic/medical industry. They will be polished, friendly, and articulate. This would ideally suit an individual who may have had a clinical or a therapy background who enjoys administrative tasks, loves guest liaison and is a real people person.
This is an amazing opportunity to work in a very busy, prestigious clinic alongside one of the most prominent therapists in the world, with an eminent clientele.
Responsibilities:
• Booking treatments and dermatology procedures
• Answering the phone and responding to email
• Facilitating a seamless customer and patient journey
• Retailing product lines
• Assisting dermal therapists together with the medical team operationally
Requirements:
• Level 1/2/3/4 – Beauty Therapy or Medical Diplomas or Qualifications would be advantageous
• Knowledge of Pabau/CQC would also be beneficial but are not essential
• Minimum good basic education at diploma level would be preferred
• Experience working in this role for similar prominent establishments with exacting clientele, accustomed to VIP’s and delivering an esteemed service
• A personable individual with a positive demeanour
• Meticulous attention to detail, methodical, able to work in a very busy environment, able to prioritise effectively and be a very good communicator
• Excellent administrative skills, good knowledge of Microsoft Office Suite (Outlook, Excel, Word, PP)
Benefits:
• Competitive commission structure
• Skinesis product allocation every quarter
• In house and 3rd party training
Aesthetic Clinic Receptionist employer: Sarah Chapman London
Contact Detail:
Sarah Chapman London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesthetic Clinic Receptionist
✨Tip Number 1
Familiarise yourself with the latest trends and treatments in the aesthetic and medical industry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the aesthetic clinic sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for positions like the one at Skinesis.
✨Tip Number 3
Prepare to showcase your interpersonal skills by practising common scenarios you might encounter as a receptionist. Think about how you would handle difficult clients or busy periods, as these examples can highlight your suitability for the role.
✨Tip Number 4
Research Skinesis Clinic specifically, including their services and ethos. Being able to discuss their unique offerings and how you can contribute to their mission will show that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Aesthetic Clinic Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the beauty therapy or medical field. Emphasise any roles where you've worked with VIP clients or in prestigious establishments, as this will resonate with the clinic's high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and passion for skincare. Mention specific experiences that demonstrate your ability to facilitate a seamless customer journey and your enthusiasm for working in a busy clinic environment.
Highlight Relevant Qualifications: If you have any beauty therapy or medical diplomas, make sure to list them prominently in your application. Even if you don't have direct experience with Pabau or CQC, showing your willingness to learn can be beneficial.
Showcase Your Administrative Skills: Detail your proficiency with Microsoft Office Suite and any other administrative tools you’ve used. Provide examples of how your organisational skills have helped improve efficiency in previous roles, especially in busy environments.
How to prepare for a job interview at Sarah Chapman London
✨Showcase Your Interpersonal Skills
As an Aesthetic Clinic Receptionist, you'll be the first point of contact for clients. Make sure to demonstrate your friendly and polished communication style during the interview. Practice active listening and engage with the interviewer to show that you can create a welcoming atmosphere.
✨Highlight Relevant Experience
If you've worked in similar roles or have a background in beauty therapy or medical settings, be sure to discuss this experience. Share specific examples of how you've successfully managed client interactions or administrative tasks in high-pressure environments.
✨Familiarise Yourself with the Clinic's Services
Research the treatments and services offered at the Skinesis Clinic. Being knowledgeable about their offerings will not only impress the interviewers but also allow you to speak confidently about how you can contribute to enhancing the client experience.
✨Demonstrate Attention to Detail
Given the meticulous nature of the role, it's crucial to showcase your attention to detail. Prepare to discuss how you've effectively prioritised tasks and maintained accuracy in previous positions, especially when dealing with VIP clients or sensitive information.