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- Tasks: Enhance user experience and manage corporate infrastructure in a dynamic investment firm.
- Company: Global investment firm with a flat, collaborative technical support team.
- Benefits: Competitive salary up to £50,000, bonus, and additional perks.
- Other info: Opportunity to build relationships with Traders and Investment Managers.
- Why this job: Take ownership of your role and innovate with automation and PowerShell.
- Qualifications: Experience in Windows/365 and MacOS; networking knowledge is a plus.
The predicted salary is between 45000 - 50000 £ per year.
Work in the European HQ of this global Investment firm and improve user experience across the organisation. Join a flat, structured Technical Support Team where you will be involved in everything from 1st to 3rd line while also having ownership over the corporate infrastructure stack.
Technically you should have experience working within a Windows/365 and MacOS environment, while basic networking and virtualisation knowledge is beneficial. Given this environment and the user-facing nature of this role, the ability to build relationships and manage situations with Traders and Investment Managers will be critical.
The team encourages you to make this role your own - for example, if automation and PowerShell are a passion of yours, you can expect the platform to be able to use this regularly in your day-to-day role. Experience having worked in an investment/financial environment would be beneficial.
Salary - £45,000 - £50,000 basic + bonus and other perks.
Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in Slough employer: Saragossa
Contact Detail:
Saragossa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in Slough
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows/365, MacOS, or even PowerShell, make sure to highlight these in conversations. Be ready to discuss how you've used these tools to improve user experience.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you had to manage tricky situations with users, especially in a fast-paced environment like finance. Practising these will help you shine during interviews.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and gives us a chance to connect with you right away.
We think you need these skills to ace Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Windows/365 and MacOS, as well as any networking or virtualisation knowledge you have. We want to see how you can improve user experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in technical support aligns with our needs. Don’t forget to mention your ability to build relationships with Traders and Investment Managers.
Showcase Your Technical Skills: In your application, be sure to highlight any experience you have with automation and PowerShell. If you’ve worked on projects that improved corporate infrastructure, let us know! We love seeing candidates who are eager to make the role their own.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Saragossa
✨Know Your Tech Inside Out
Make sure you brush up on your Windows/365 and MacOS knowledge. Be ready to discuss specific experiences you've had in these environments, as well as any networking or virtualisation skills you possess. The more confident you are with the tech, the better you'll impress the interviewers.
✨Showcase Your People Skills
Since this role involves working closely with Traders and Investment Managers, it's crucial to demonstrate your ability to build relationships. Prepare examples of how you've successfully managed user expectations or resolved conflicts in previous roles. This will show that you're not just a tech whiz but also a people person.
✨Emphasise Ownership and Initiative
The team encourages you to make the role your own, so come prepared with ideas on how you could improve user experience or automate processes using PowerShell. Share any past experiences where you've taken ownership of a project or implemented a solution that made a difference.
✨Research the Company Culture
Understanding the company's values and culture is key. Look into their approach to teamwork and innovation, and think about how your personal values align with theirs. This will help you articulate why you're a great fit for their flat, structured team during the interview.