Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client services, solve complex problems, and enhance trading operations.
- Company: Join a leading vendor in investment technology with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in the finance sector while working with top-tier clients.
- Qualifications: Expertise in trading operations, derivatives, and strong client communication skills.
- Other info: Fast-paced role with significant influence on process improvement and automation.
The predicted salary is between 43200 - 60000 £ per year.
Consultant at Saragossa - Creating competitive advantage for investment technology organisations.
Interested in working for a vendor responsible for creating one of the most commonly used Portfolio Management tools for the hedge fund space? Their platform supports the full investment lifecycle, combining trading technology, risk, operations, treasury, and regulatory reporting.
They are looking for an experienced Senior Client Services Lead to join the Client Services team. This is a senior, client-facing role for someone who is a recognised expert in trading operations and derivatives, and who enjoys owning complex problems, improving processes, and delivering outstanding client service.
This role sits at the heart of the business, supporting trading activity across a broad range of products with a particular focus on Rates, FX, and Credit. You will act as the primary point of contact for assigned clients, owning trade capture, lifecycle event management, P&L and risk issue resolution, and service delivery against agreed SLAs. You will work closely with portfolio managers, traders, sell-side counterparties, and internal technology and product teams.
In addition to daily oversight, you will play a key role in process improvement, automation, and new business initiatives, helping shape how the platform and operating model evolve.
If you have strong judgement, clear and client-focused communication, and the ability to prioritise issues based on risk and business impact in a fast-paced environment, then apply below!
No up-to-date CV required.
Seniority level: Mid‑Senior level
Employment type: Full-time
Job function: Finance
Location: London, England, United Kingdom
Senior Client Services Lead - £100k base plus in London employer: Saragossa
Contact Detail:
Saragossa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Lead - £100k base plus in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and trading sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and their platform inside out. We want you to be able to discuss how your experience aligns with their needs, especially in trading operations and derivatives. Show them you’re the expert they’re looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Senior Client Services Lead - £100k base plus in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in trading operations and derivatives. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Problem-Solving Skills: Since this role involves owning complex problems, share specific examples of how you've tackled challenges in the past. We love seeing candidates who can think critically and improve processes!
Communicate Clearly: Your written communication should be clear and client-focused. Remember, you’ll be the primary point of contact for clients, so let your ability to convey information effectively shine through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Saragossa
✨Know Your Stuff
Make sure you brush up on your knowledge of trading operations and derivatives. Familiarise yourself with the specific products mentioned in the job description, like Rates, FX, and Credit. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential expert.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've tackled in previous roles. Think about how you improved processes or delivered outstanding client service. This is a senior role, so demonstrating your ability to own challenges and drive solutions will be key.
✨Communicate Clearly
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or colleague to refine your communication style, ensuring it’s client-focused and professional.
✨Understand the Company Culture
Research Saragossa and their approach to client services. Understanding their values and how they operate will help you align your answers with what they’re looking for. It’ll also give you a chance to ask insightful questions during the interview, showing your genuine interest in the company.
