At a Glance
- Tasks: Lead the evolution of core Commerce and Ticketing platforms for a global consumer experiences company.
- Company: Join a dynamic company focused on enhancing guest experiences through innovative digital solutions.
- Benefits: Competitive rate, hybrid work setup, and potential for permanent position.
- Other info: Opportunity to work with AI technologies and make a significant impact in a fast-paced environment.
- Why this job: Shape the future of e-commerce and ticketing while driving revenue growth and customer satisfaction.
- Qualifications: Experience in product management, strong understanding of e-commerce, and excellent collaboration skills.
The predicted salary is between 72000 - 108000 £ per year.
A global consumer experiences company is seeking a Principal Product Manager to lead the evolution of its core Commerce and Ticketing platforms—a mission-critical capability at the heart of revenue growth and guest experience. This role supports high-volume digital transactions across a diverse portfolio.
You will define and deliver the future state of a complex commerce ecosystem spanning ticketing, lodging, bundles, inventory management, pricing, promotions, and personalized offers. Working across multiple lines of business, you will design seamless, high-conversion digital journeys and help build the foundational platforms that power next-generation guest experiences at scale.
Key Responsibilities- Own the long-term product vision and roadmap for an enterprise-wide ticketing and e-commerce platform, aligned with business growth and customer experience objectives.
- Define and deliver a unified checkout and purchase experience across tickets, lodging, parking, add-ons, and upsells to increase conversion and average order value.
- Partner closely with commercial leaders, marketing, operations, design, and engineering teams to deliver a scalable, future-ready platform.
- Translate complex operational, customer, and business needs into clear product requirements, feature definitions, and user stories.
- Identify, pilot, and scale AI-enabled capabilities that improve personalization, revenue optimization, and emerging distribution models (e.g., instant checkout, automated or agent-driven commerce).
- Lead Agile product development efforts, prioritizing initiatives and aligning cross-functional teams to deliver high-quality releases on time.
- Use data, experimentation, and insights to inform decision-making, optimize funnel performance, and measure impact at scale.
- Act as a change agent within a matrixed organization, driving alignment, clarity, and higher standards of digital execution.
Principal Product Manager: Commerce & Ticketing Platforms in London employer: Saragossa
As a global leader in consumer experiences, this company offers an exceptional work environment that fosters innovation and collaboration. With a hybrid setup in the vibrant City of London, employees benefit from a dynamic culture that prioritises personal growth and professional development, alongside competitive remuneration and the opportunity to shape the future of commerce and ticketing platforms. Join a team where your contributions directly impact guest experiences and drive revenue growth in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager: Commerce & Ticketing Platforms in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Saragossa!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Saragossa would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Saragossa through your school's career services!
We think you need these skills to ace Principal Product Manager: Commerce & Ticketing Platforms in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Principal Product Manager: Commerce & Ticketing Platforms, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Principal Product Manager: Commerce & Ticketing Platforms position at Saragossa. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Saragossa
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
