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- Tasks: Enhance user experience and manage corporate infrastructure in a dynamic investment firm.
- Company: Global investment firm with a flat, collaborative technical support team.
- Benefits: Competitive salary up to £50,000, bonus, and additional perks.
- Other info: Opportunity to build relationships with Traders and Investment Managers.
- Why this job: Take ownership of your role and innovate with automation and PowerShell.
- Qualifications: Experience in Windows/365 and MacOS; networking knowledge is a plus.
The predicted salary is between 45000 - 50000 £ per year.
Work in the European HQ of this global Investment firm and improve user experience across the organisation. Join a flat, structured Technical Support Team where you will be involved in everything from 1st to 3rd line while also having ownership over the corporate infrastructure stack.
Technically you should have experience working within a Windows/365 and MacOS environment, while basic networking and virtualisation knowledge is beneficial. Given this environment and the user-facing nature of this role, the ability to build relationships and manage situations with Traders and Investment Managers will be critical.
The team encourages you to make this role your own - for example, if automation and PowerShell are a passion of yours, you can expect the platform to be able to use this regularly in your day-to-day role. Experience having worked in an investment/financial environment would be beneficial.
Salary - £45,000 - £50,000 basic + bonus and other perks.
Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in London employer: Saragossa
Contact Detail:
Saragossa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the firm on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows/365, MacOS, or even PowerShell, make sure to highlight these in conversations. We want to see how you can make an impact right from the start.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you’ve had to manage relationships with users, especially in high-pressure situations. We love to hear how you’ve handled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Desktop Support Engineer - Global Investment Firm - Up to £50,000 + Bonus in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Windows/365 and MacOS, as well as any networking or virtualisation knowledge you have. We want to see how you can improve user experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Mention your experience in investment or financial environments if you have it, and don’t forget to show off your relationship-building skills.
Showcase Your Technical Skills: Since this role involves everything from 1st to 3rd line support, make sure to highlight your technical skills clearly. If you have experience with automation and PowerShell, let us know! We love seeing candidates who are eager to take ownership of their work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Saragossa
✨Know Your Tech Inside Out
Make sure you brush up on your Windows/365 and MacOS knowledge. Be ready to discuss specific scenarios where you've solved technical issues, as well as any experience with networking and virtualisation. This will show that you're not just familiar with the systems but can also handle them under pressure.
✨Showcase Your People Skills
Since you'll be working closely with Traders and Investment Managers, it's crucial to demonstrate your ability to build relationships. Prepare examples of how you've successfully managed user expectations or resolved conflicts in previous roles. This will highlight your interpersonal skills and adaptability.
✨Emphasise Your Ownership Mindset
This role encourages you to take ownership of the corporate infrastructure stack. Think about times when you've taken initiative in past positions, whether it was through automation, using PowerShell, or improving processes. Share these experiences to show that you're proactive and ready to make an impact.
✨Research the Company Culture
Understanding the flat structure of the team and the overall company culture is key. Familiarise yourself with their values and how they operate. During the interview, you can reference this knowledge to demonstrate your enthusiasm for fitting into their environment and making the role your own.