At a Glance
- Tasks: Lead and evolve IT Support and End User Technology for a top hedge fund.
- Company: A leading global multi-asset investment firm in London.
- Benefits: Competitive salary, hands-on leadership role, and opportunity to shape best-in-class services.
- Other info: Onsite role with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced, high-performance trading environment.
- Qualifications: Experience in IT Services or End User Technology in a hedge fund or similar setting.
The predicted salary is between 100000 - 150000 £ per year.
A leading global multi-asset investment firm is looking for a Head of IT Services to lead and evolve its IT Support and End User Technology function from its London office. This is a business where technology is the backbone to operational success. A large proportion of the firm sits within engineering, infrastructure, and quantitative development, all operating in a fast-paced, high-performance trading environment where reliability, speed, and precision matter down to the millisecond.
You’ll step into a role with real ownership and no fixed blueprint. The opportunity is to take a strong existing function and shape it into something truly best-in-class. You’ll assess the current landscape, define the direction, and build a modern end user and IT services capability that sets the standard for the business.
Day to day, you’ll lead the full IT Services and End User Technology estate across desktop support, IT Operations, and the overall user experience. You’ll be accountable for performance and stability, ensuring the people running and supporting the business have frictionless access to the tools they need to perform at the highest level.
Alongside this, you’ll:
- Build, mentor, and develop a high-performing support team
- Drive automation and modernisation across the IT services function
- Lead key infrastructure and end-user technology initiatives end to end
- Partner closely with senior stakeholders across trading, engineering, and investment teams
- Manage strategic external vendor relationships
This is a hands-on leadership role in a culture that values pace, precision, and accountability. You’ll be expected to set standards, make decisions, and continuously raise the bar.
Ideal candidates will come from a hedge fund or similar buy-side environment currently operating in a Head of EUC or IT Services level. What matters most is having operated in complex, high-performance environments and knowing what “excellent” actually looks like under pressure.
This is a fully onsite role – 5 days a week in London. Salary is open to secure the best possible candidate. If you want to define what world-class end user technology and IT services leadership looks like inside one of Europe’s leading funds, get in touch.
Head of IT Services / End User Technology - Leading Hedge Fund - London employer: Saragossa
Saragossa is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and creativity are highly valued. Located in a vibrant energy market, employees benefit from extensive professional growth opportunities, including training in advanced analytical tools and exposure to diverse structured transactions. Join us to be part of a forward-thinking team that not only supports your career development but also encourages meaningful contributions to the energy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of IT Services / End User Technology - Leading Hedge Fund - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hedge fund space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their tech stack, recent projects, and challenges they face. This will help you tailor your answers and show them you’re the right fit for their fast-paced environment.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built and mentored teams in the past. Highlight specific examples where your guidance led to improved performance or innovation in IT services.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles that might just be the perfect match for your skills. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Head of IT Services / End User Technology - Leading Hedge Fund - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role. Highlight your experience in IT services and end user technology, especially in high-performance environments like hedge funds. We want to see how you’ve shaped teams and driven innovation!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this hands-on leadership role. Share specific examples of how you've led teams and improved IT services in fast-paced settings.
Showcase Your Leadership Style:We’re looking for someone who can build and mentor a high-performing team. In your application, give us a glimpse of your leadership style and how you’ve successfully managed teams in the past. We love a good story!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Saragossa
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT services and end-user technology trends. Brush up on your knowledge of desktop support, IT operations, and user experience. Being able to discuss specific technologies and how they can enhance performance will show that you’re ready to lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and mentored high-performing teams in the past. Highlight your experience in driving automation and modernisation within IT services. This role is all about leadership, so be ready to demonstrate how you can inspire and elevate a team.
✨Understand the Business Landscape
Familiarise yourself with the hedge fund environment and the unique challenges it presents. Be prepared to discuss how you would assess the current IT landscape and define a direction that aligns with the firm’s goals. Showing that you understand the business will set you apart.
✨Engage with Stakeholders
Think about how you would partner with senior stakeholders across trading, engineering, and investment teams. Prepare to discuss strategies for managing vendor relationships and ensuring that the IT services function meets their needs. Strong communication skills are key in this role!
