At a Glance
- Tasks: Support users in a global investment firm, tackling diverse IT issues daily.
- Company: Join Saragossa, a leader in investment technology solutions.
- Benefits: Enjoy a competitive salary of up to £50k and potential travel opportunities.
- Other info: This is a fully on-site role with no remote work options.
- Why this job: Be the go-to IT expert on the trading floor, making a real impact.
- Qualifications: Experience in a smaller IT environment with skills in Windows and Active Directory required.
The predicted salary is between 30000 - 70000 £ per year.
Direct message the job poster from Saragossa
Consultant at Saragossa - Creating competitive advantage for investment technology organisations
Support all users in this global investment firm as part of a small IT team that covers all IT issues.
You’ll be joining the London office as part of a small IT team, so you’ll get plenty of variety and will be the go-to IT generalist.
You will need to be an all-rounder. You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. You’ll have full access to systems admin, so you won’t have to escalate through other teams to get your work done.
This is a fully on-site position; no hybrid or remote working is offered. You’ll be paid well, with a salary up to £50,000. As a global company, there could be future opportunities to travel.
It’s expected that this could be the second or third role of your career, and you will cover mainly 2nd line issues. You’ll be sitting directly on the trading floor, interacting with traders and fixing issues throughout the day. You will need to have worked in a similar, smaller environment. A large banking type environment where you’ve worked as part of a large team is unlikely to be right.
This is a Microsoft environment, so experience across Windows, Active Directory, Okta, Jamf, and IT Asset Management tools is key.
Want to make your next move in an established Investment fund? Get in touch.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology and Engineering
- IT Services and IT Consulting and Financial Services
Desktop Support Engineer - Investment - £50k employer: Saragossa
Join a dynamic and supportive IT team at a leading global investment firm in London, where you'll have the opportunity to tackle a diverse range of IT challenges in a fast-paced environment. With a competitive salary of up to £50,000 and the chance for future travel opportunities, this role offers not only excellent remuneration but also a vibrant work culture that encourages professional growth and development. As part of a small team, you'll gain invaluable experience and make a significant impact on the trading floor, ensuring that you are well-positioned for your career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Engineer - Investment - £50k
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows, Active Directory, and PowerShell. Having hands-on experience or relevant projects to discuss can really set you apart during conversations.
✨Tip Number 2
Since this role involves direct interaction with traders, practice your communication skills. Being able to explain technical issues in a clear and concise manner will be crucial when you're on the trading floor.
✨Tip Number 3
Network with professionals in the investment technology sector. Attend industry events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 4
Research the company culture at Saragossa and the specific team you'll be joining. Understanding their values and work environment can help you tailor your approach and demonstrate that you're a good fit for their team.
We think you need these skills to ace Desktop Support Engineer - Investment - £50k
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in desktop support, particularly in a smaller IT team. Emphasise your skills with Windows, Active Directory, and any experience with PowerShell scripting.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle 2nd line issues and your readiness to support users directly on the trading floor.
Showcase Your Technical Skills:Be specific about your technical skills in your application. Include examples of how you've used tools like Okta, Jamf, and IT Asset Management tools in previous roles to solve problems or improve processes.
Highlight Your Teamwork Experience:Since you'll be part of a small IT team, it's important to showcase your ability to work collaboratively. Provide examples of how you've successfully worked with others to resolve IT issues in a fast-paced environment.
How to prepare for a job interview at Saragossa
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows, Active Directory, and other relevant technologies. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills.
✨Demonstrate Your Versatility
Since the role requires you to be an all-rounder, highlight your ability to handle a variety of tasks. Share examples of how you've tackled different IT issues, from simple printer fixes to more complex scripting tasks.
✨Understand the Company Culture
Research Saragossa and their approach to investment technology. Understanding their values and how they operate will help you align your answers with what they are looking for in a candidate.
✨Prepare for Interaction Scenarios
As you'll be working directly with traders, think about how you would handle high-pressure situations. Be ready to discuss how you communicate effectively with users who may not be tech-savvy.
