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- Tasks: Support users in a global investment firm, tackling diverse IT issues daily.
- Company: Join Saragossa, a leader in investment technology solutions.
- Benefits: Enjoy a competitive salary of up to £50k and potential travel opportunities.
- Why this job: Be the go-to IT expert on the trading floor, making a real impact.
- Qualifications: Experience in a smaller IT environment and knowledge of Microsoft tools required.
- Other info: This is a fully on-site role with no remote work options.
The predicted salary is between 42000 - 58000 £ per year.
Support all users in this global investment firm as part of a small IT team that covers all IT issues. You’ll be joining the London office as part of a small IT team, so you’ll get plenty of variety and will be the go-to IT generalist. You will need to be an all-rounder.
You’ll need to be ready to support anything from fixing a printer through to writing PowerShell scripts to automate frustrating monotonous tasks. You’ll have full access to systems admin, so you won’t have to escalate through other teams to get your work done. This is a fully on-site position; no hybrid or remote working is offered. You’ll be paid well, with a salary up to £50,000. As a global company, there could be future opportunities to travel.
It’s expected that this could be the second or third role of your career, and you will cover mainly 2nd line issues. You’ll be sitting directly on the trading floor, interacting with traders and fixing issues throughout the day. You will need to have worked in a similar, smaller environment. A large banking type environment where you’ve worked as part of a large team is unlikely to be right.
This is a Microsoft environment, so experience across Windows, Active Directory, Okta, Jamf, and IT Asset Management tools is key.
Want to make your next move in an established Investment fund? Get in touch.
Desktop Support Engineer - Investment - £50k employer: Saragossa
Contact Detail:
Saragossa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer - Investment - £50k
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows, Active Directory, and PowerShell. Having hands-on experience or relevant projects to discuss can really set you apart during conversations.
✨Tip Number 2
Since this role involves direct interaction with traders, practice your communication skills. Be prepared to explain technical issues in a way that non-technical users can understand, showcasing your ability to bridge the gap between IT and business.
✨Tip Number 3
Network with professionals in the investment technology sector. Attend industry events or join online forums where you can connect with others who work in similar roles. This could lead to valuable insights and potential referrals.
✨Tip Number 4
Research the company culture and values of the global investment firm. Tailor your approach to align with their ethos, demonstrating that you’re not just a fit for the role but also for the team and the organisation as a whole.
We think you need these skills to ace Desktop Support Engineer - Investment - £50k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop support, particularly in smaller IT environments. Emphasise your skills with Windows, Active Directory, and any experience with PowerShell scripting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to work in a fast-paced investment environment. Mention specific examples of how you've resolved technical issues in the past.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially those mentioned in the job description such as IT Asset Management tools and experience with Okta and Jamf. This will demonstrate your fit for the role.
Show Enthusiasm for the Role: Express your enthusiasm for working directly on the trading floor and supporting traders. Companies appreciate candidates who are excited about the specific challenges of the role.
How to prepare for a job interview at Saragossa
✨Show Your Technical Skills
Be prepared to demonstrate your technical knowledge during the interview. Brush up on your experience with Windows, Active Directory, and PowerShell scripting, as these are crucial for the role. You might be asked to solve a technical problem on the spot, so practice common troubleshooting scenarios.
✨Understand the Company Culture
Research Saragossa Consultant and the investment technology sector. Understanding their values and how they operate will help you align your answers with what they are looking for. This is especially important since you'll be working closely with traders and need to fit into a fast-paced environment.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and teamwork skills. Think of examples from your past experiences where you successfully resolved IT issues or collaborated with others. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the types of challenges you might face, or opportunities for professional development. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
