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- Tasks: Provide a top-notch reception service and support the Property & Workplace team.
- Company: Join a global law firm known for innovation and inclusivity.
- Benefits: Gain valuable experience in a professional environment with growth opportunities.
- Why this job: Make a great first impression and be the face of a leading firm.
- Qualifications: GCSEs in Maths and English at Grade C/4 or above required.
- Other info: Dynamic role with a focus on teamwork and customer service.
The predicted salary is between 800 - 1400 £ per month.
We are recruiting a Reception Apprentice to support our Property & Workplace team in Leeds. The role will provide a first class professional and client focussed reception service to internal and external clients and visitors which supports the firm's business needs and vision.
The DLA Piper Property & Workplace department provides premises and office services including management and maintenance of the firm's property portfolio and business support services including but not restricted to maintenance, storage, archiving, mail services, logistics, catering, vending, reception, switchboard services, security, cleaning, hospitality and meeting room support, refurbishments, projects and relocations, health and safety compliance.
Apprentice eligibility
- You will need GCSEs in Maths and English at Grade C/4 or above.
- You need to have the right to work in the UK and have lived in the UK for the last 3 years.
Main duties and responsibilities
- Meeting and greeting all clients and visitors to ensure a good first impression of the firm is achieved.
- Booking meeting rooms and hospitality requirements via a computerised booking system.
- Booking and setting up Teams connections, Zoom, video conferencing and Webex meetings.
- Dealing with queries and requests from internal and external clients and visitors at all levels.
- Ensure meeting rooms are clean and tidy and adequately stocked with stationary items.
- Liaising with the catering team to ensure meals and refreshments arrive on time.
- Ensure that meeting rooms are set up correctly with the correct equipment required.
- Build a good working relationship with Property & Workplace, support and assist when required.
- Assisting with meeting room furniture set ups.
- Setting up audio visual equipment and IT equipment.
- Organising taxis for clients and staff.
- Booking parking.
- Processing flower order requests.
- Assisting clients/visitors with enquiries relating to directions etc.
- Report upwardly to the reception Team Leader.
- Build a good working relationship with Business Development and event teams.
- Work closely with Property & Workplace.
- Reporting cleaning jobs through the correct channels.
- Reporting maintenance jobs through the correct channels.
- Read and understand the requirements of the firm’s Health and Safety policy and ensure that it is applied appropriately.
About You
- Experience operating in a corporate environment.
- Polite, professional and friendly.
- Smartly presented.
- Excellent communication skills both written and spoken.
- Strong interpersonal skills.
- Customer service focused.
- Enthusiastic with a 'can do' attitude.
- Good timekeeping and attendance.
- Good numeracy skills.
- High standard of literacy.
- Proficient in the use of Microsoft office software packages ideally with experience of operating a room booking system and setting up audio visual and IT equipment.
- Have the ability to prioritise and multi-task.
- Demonstrates flexibility, initiative and a willingness to take responsibility.
- Able to work as part of a team.
- Able to work calmly under pressure.
About Us
We are a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.
At DLA Piper, we understand that inclusion is not a one-size-fits-all concept. We embrace and celebrate the range of perspectives, backgrounds and experiences that each individual brings to our firm. By fostering a culture that welcomes and appreciates all aspects of our individuality, we ensure that everyone has the opportunity to succeed.
Our commitment to inclusion and positive social impact enables us to provide exceptional service to our clients and communities, while nurturing a unique and inclusive culture for all our people. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.
We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.
ReceptionApprentice in Leeds employer: Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L.
Contact Detail:
Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ReceptionApprentice in Leeds
✨Tip Number 1
First things first, make sure you know the company inside out. Research DLA Piper's values and recent projects so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out!
✨Tip Number 2
Practice your communication skills! Since this role is all about client interaction, try role-playing with a friend or family member. Get comfortable with greeting clients and handling queries like a pro.
✨Tip Number 3
Don’t forget to showcase your 'can do' attitude! During interviews, share examples of how you've tackled challenges or gone the extra mile in previous roles. This will highlight your enthusiasm and flexibility.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at DLA Piper. Good luck!
We think you need these skills to ace ReceptionApprentice in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Reception Apprentice role. Highlight your communication skills and any relevant experience in customer service or corporate environments. This will show us that you understand what we’re looking for!
Proofread, Proofread, Proofread!: Before hitting send, give your application a good proofread. Spelling and grammar matter, especially in a professional setting like ours. A polished application reflects your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L.
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Reception Apprentice. Familiarise yourself with tasks like booking meeting rooms, setting up video calls, and managing client queries. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Think about examples from your past experiences where you've successfully communicated with clients or colleagues. This will show that you can handle the professional environment at DLA Piper.
✨Dress to Impress
First impressions matter, especially in a corporate setting. Dress smartly and professionally for your interview. This not only reflects your understanding of the firm's culture but also shows respect for the opportunity you're being given.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, the firm’s culture, or the specific duties of the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.