At a Glance
- Tasks: Support billing activities and manage client invoicing in a dynamic legal environment.
- Company: Join a leading global law firm with a collaborative culture.
- Benefits: Competitive salary, professional development, and a supportive team atmosphere.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Make an impact by ensuring accurate billing and enhancing client relationships.
- Qualifications: 0-2 years of billing experience and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Billing Coordinator to join the UK Billing team in our London office. The role of the Billing Coordinator will be to support Partners and Fee Earners with delivery of billing activities. As part of our global Finance team, the Billing Coordinator owns the critical element of the service‑to‑cash process and one which is essential for the business in hitting revenue and cash targets.
As a Billing Coordinator, you will engage with Fee Earners at every level, as well as acting as the bridge between DLA Piper and the client when required to ensure invoices are raised and issues with invoices are speedily resolved. You will manage all quality control aspects of the end‑to‑end billing process, matching Partner and client expectations to our own internal policies which allow us to manage risk. The role will work closely with our Legal Administration stakeholders who are in a critical, client facing and Partner support position.
Main duties and responsibilities
- Delivery Of Billing Fulfilment
- WIP management and billing covering two main areas:
- Proactive calculation of proposed billing amounts and necessary edits/ write-offs for Partner approval
- Draft and facilitate approval of invoices and submit to clients / Partners
- Manage complex bill reconciliations and calculations (including supplier bills, splitting bills, discounts, disbursement allocation etc)
- Manage advance bills end-to-end procedure and ensure smooth client to office transfers
- Manage and be a primary point of contact for all billing‑related enquiries, client queries, credit notes (end‑to‑end), and elevate complex issues to Partners
- Coordinate with the GSC team or other DLA Piper offices for e‑bills, multi‑payer matters and ad‑hoc activities
- Assist the Billing Manager and Head of Finance with ad‑hoc tasks
- Collaborate with Legal Administration teams to provide cohesive support to Partners and their clients; ad‑hoc tasks, client reporting, etc
- Support on matter master data management updates and charge‑out rates changes
- Maintain client billing details to support with and/or hand over the billing process to colleagues during holiday periods
- WIP Monitoring, Maintenance, And Control
- Facilitate WIP review, draft bill aging and draft bill review sessions with Partners
- Facilitate and process WIP write offs where irrecoverable (control approval matrix) as required and agreed with the Partner, following the approval matrix
- Ensure WIP comments against matters are recorded promptly
- Ensure WIP is being recorded/billed in accordance with client protocols
- Produce ad‑hoc reports and analysis on specific clients to identify lock‑up issues and to provide Partners with sufficient information to collaborate with their clients to reduce WIP days
- You are also expected to support on day‑to‑day Service to Cash activities:
- Reviewing matter set‑up reports and validation of matter set‑up details according to newly defined processes / checklist (‘Quality Gate’)
- Consulting with Legal Administration / Partners to capture missing matter information
- Qualitative reporting on the accuracy of information captured at matter set‑up with Billing Managers
- Flag any suspicious activity by clients (subject to local regulations) through the necessary channels
- Support with the development of new team members as required
- Ensure compliance with the firm's standards and guidelines (billing policies for multi‑payors, IOB, etc)
- Collaborate with Collectors on credit collection activities on an ad‑hoc basis
- Ensure compliance with DLA Piper’s Credit policy through accurate and prompt delivery of bills and credit notes
About You
- Strong diligence and accuracy in handling client data, calculations, and invoice amendments
- Analytical mindset and experience in running billing reports, analysing data, and taking appropriate actions
- Excellent communication skills to collaborate effectively with multiple DLA Piper stakeholders
- Problem‑solving abilities and experience in addressing billing and VAT queries promptly and effectively
- Teamwork and collaboration skills, with experience collaborating closely with colleagues across different departments
- Initiative‑taking mindset and experience in seeking opportunities for process improvements and applying them to enhance efficiency
- Adaptability to changes in processes, systems, and work requirements, with prior experience in adapting to such changes
- Ability to prioritise tasks, meet deadlines, and manage multiple responsibilities
- Knowledge of financial systems and software used for billing and invoicing is a plus, such as SAP S/4HANA, Concur, ServiceNow, E‑Billing platforms and MS Excel Suite
- 0-2 years of accounting or billing experience, preferably in a professional services or legal environment
- Basic knowledge of local VAT standards and guidelines preferred but not required
- Prior experience in ensuring accuracy and compliance in billing activities
Billing Co-ordinator employer: Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L.
DLA Piper is an exceptional employer, offering a dynamic work environment in the heart of London where collaboration and innovation thrive. As a Billing Coordinator, you will benefit from a supportive culture that prioritises employee growth through continuous learning opportunities and mentorship, while also enjoying competitive compensation and comprehensive benefits. Join us to be part of a global team that values your contributions and fosters a sense of belonging, making every day at work meaningful and rewarding.
Contact Details:
Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Billing Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Billing Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of billing processes and financial systems. Be ready to discuss how you can manage WIP and handle client queries effectively. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one. We’ve got your back!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be an awesome addition to their team.
We think you need these skills to ace Billing Co-ordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Coordinator role. Highlight any relevant experience you have in billing, invoicing, or financial systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description and show us your enthusiasm for the role.
Showcase Your Attention to Detail:As a Billing Coordinator, accuracy is key. In your application, provide examples of how you've demonstrated diligence and attention to detail in previous roles. This will help us see that you can handle the critical elements of the billing process.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Saragoça da Matta & Silveiro de Barros - Sociedade de Advogados, R.L.
✨Know Your Numbers
As a Billing Coordinator, you'll be dealing with calculations and invoicing. Brush up on your numerical skills and be ready to discuss how you've handled billing processes in the past. Be prepared to share specific examples of how you’ve managed complex bill reconciliations or calculated proposed billing amounts.
✨Master the Art of Communication
You'll need to engage with Fee Earners and clients regularly, so practice articulating your thoughts clearly. Think about how you can demonstrate your excellent communication skills during the interview. Maybe prepare a scenario where you resolved a billing issue through effective communication.
✨Show Your Analytical Side
The role requires an analytical mindset, so be ready to discuss how you've used data to make decisions or improve processes. Bring examples of reports you've run or analyses you've conducted that led to better billing practices or efficiency improvements.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding billing and VAT queries. Prepare to discuss a time when you faced a challenge in billing and how you approached it. Highlight your initiative-taking mindset and adaptability to changes in processes.
