Supervisor, Quality Assurance
Supervisor, Quality Assurance

Supervisor, Quality Assurance

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure food safety and quality management in a dynamic dairy production environment.
  • Company: Join Saputo, a top global dairy processor with a commitment to quality and community.
  • Benefits: Enjoy bonuses, health plans, career progression, and exclusive discounts.
  • Why this job: Make a real impact on quality assurance while working with iconic brands.
  • Qualifications: Experience in QMS principles and food safety legislation is essential.
  • Other info: Inclusive culture with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment.

Overview: SDUK's brands include the Nation’s favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. This site at Hawes remains the bastion of a 1,000-year long cheese making heritage of making Yorkshire Wensleydale cheese, with this compliance coordinator role a key position in ensuring site food safety and quality management of a large-scale artisanal process.

Responsibilities:

  • Structuring, implementing, updating and maintaining the site’s QMS (Q-Pulse), ensuring compliance with customer, legal, and regulatory requirements.
  • Acting as a subject matter expert for the QMS, and championing use across the site.
  • Coordinating and implementing the internal audit schedule, training new auditors, and reporting audit completion and attending quarterly performance review meetings.
  • Maintaining up-to-date accreditation and retailer standards through gap analysis and closure of actions.
  • Raising and coordinating customer complaint investigations in a timely manner.
  • Developing trends and KPI data, updating across the site in weekly reviews, monthly briefings, and completing group technical reports at required frequency.
  • Identifying and implementing areas for improvement and working with teams to develop sustainable actions.
  • Building and developing external relationships with suppliers and customers to ensure compliance and continuous improvement.
  • Ensuring audit readiness.

Qualifications:

  • Able to demonstrate a strong understanding of QMS principles and ISO standards within a similar environment (FMCG/food/beverage production), with a strong awareness of retailer codes of practice and customer-specific quality expectations.
  • Able to demonstrate strong knowledge of food safety legislations, customer standards, and accreditation standards.
  • Strong with developing and interpreting KPI data, identifying trends and presenting findings effectively.
  • Capable of delivering training and development to QC and operations teams.
  • A clear and confident communicator, working across a range of internal teams and external stakeholders at all levels.
  • Familiar with Lean principles, risk assessments, and preventative quality expectations.
  • Skilled in planning, conducting, and reporting internal audits, with GAP analysis and corrective actions familiarity.

Benefits:

  • Bonus scheme
  • Autonomous and inclusive working environment
  • Opportunities for progression within the UK and overseas
  • Employer pension contributions
  • Health cash plan – claim money back towards essential healthcare such as dental, eye care etc.
  • Access to Thrive 24-hours a day – a leading NHS clinically approved app focused on general wellbeing.
  • Life assurance
  • Discounted branded products
  • Free, onsite parking
  • Subsidised staff restaurant
  • My Staff Shop – access to exclusive benefits, free advice and savings – providing great discounts from thousands of the UK’s largest retailers & service providers.

For additional information on our benefits please go to uk.saputo.com/en/careers/employee-benefits.

Equal Opportunity: We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team. To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.

Supervisor, Quality Assurance employer: Saputo, Inc.

At Saputo, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and well-being. Located in Hawes, a site steeped in cheese-making heritage, we provide our team with opportunities for progression, a comprehensive benefits package including health cash plans and a bonus scheme, and a supportive environment where every contribution is valued. Join us to be part of a global leader in dairy processing, where your expertise in quality assurance will help shape the future of our renowned products.
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Contact Detail:

Saputo, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor, Quality Assurance

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their products and how your skills align with their mission. This will help you stand out as someone who genuinely cares about the role.

✨Tip Number 3

Practice common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Supervisor, Quality Assurance

Quality Management System (QMS)
ISO Standards
Food Safety Legislation
Customer Standards
Accreditation Standards
KPI Development and Interpretation
Internal Auditing
GAP Analysis
Corrective Actions
Lean Principles
Risk Assessments
Training and Development
Communication Skills
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Supervisor, Quality Assurance role. Highlight your experience with QMS principles and ISO standards, as well as any relevant food safety knowledge. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance in the food industry and how you can contribute to our team at Saputo. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Achievements: When detailing your experience, don’t just list your duties. Instead, showcase your achievements! Use specific examples of how you've improved processes or resolved issues in previous roles. This helps us see the impact you've made in your past positions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at Saputo, Inc.

✨Know Your QMS Inside Out

Make sure you have a solid grasp of Quality Management Systems (QMS) and ISO standards. Be prepared to discuss how you've implemented or improved these systems in previous roles, as this will show your expertise and readiness for the Supervisor role.

✨Showcase Your Audit Experience

Since internal audits are a big part of the job, come armed with examples of audits you've conducted or participated in. Highlight any specific challenges you faced and how you overcame them, as well as your familiarity with GAP analysis and corrective actions.

✨Communicate Clearly and Confidently

As a supervisor, you'll need to communicate effectively with various teams and stakeholders. Practice articulating your thoughts clearly, especially when discussing complex topics like food safety legislation and customer standards. This will demonstrate your ability to lead and train others.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, such as customer complaints or compliance issues. Think through potential scenarios and your approach to resolving them, focusing on collaboration and continuous improvement to align with Saputo's values.

Supervisor, Quality Assurance
Saputo, Inc.

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