Quality Supervisor in Yorkshire

SDUK's brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. This site at Hawes remains the bastion of a 1,000-year long cheese making heritage of making Yorkshire Wensleydale cheese, with this compliance coordinator role a key position in ensuring site food safety and quality management of a large-scale artisanal process.

You will have responsibility for driving and improving standards, leading a team of four QC into a transitional phase as we lead the technical department from a reactive to a proactive team. This will be achieved through an initial documentation focus and use of the QMS to identify any gaps with procedures and SOPs through verification and validations (including CCPs), then implement improvements through training and supporting QC and operational/production personnel to manage the process and ensure quality of goods in and end product.

The role is one where you will be able to challenge the status quo and improve site systems on an on-going basis through regular audits and reviews to drive operational excellence. This is a site going through change, with many future opportunities for us to drive improvements in multiple areas, taking the business forward in a new and exciting direction.

YOU'LL MAKE CONTRIBUTIONS THAT MATTER BY:

• Structuring, implementing, updating and maintaining the sites QMS (Q-Pulse), ensuring compliance with customer, legal, and regulatory requirements.
• Acting as a subject matter expert for the QMS, and championing use across the site.
• Coordinating and implementing the internal audit schedule, training new auditors, and reporting audit completion and attending quarterly performance review meetings.
• Maintaining up-to-date accreditation and retailer standards through gap analysis and closure of actions.
• Raising and coordinating customer complaint investigations in a timely manner.
• Developing trends and KPI data, updating across the site in weekly reviews, monthly briefings, and completing group technical reports at required frequency.
• Identifying and implementing areas for improvement and working with teams to develop sustainable actions.
• Building and developing external relationships with suppliers and customers to ensure compliance and continuous improvement.
• Ensuring audit readiness.

YOU'RE BEST SUITED FOR THE ROLE IF YOU ARE:

• Able to demonstrate a strong understanding of QMS principles and ISO standards within a similar environment (FMCG/food/beverage production), with a strong awareness of retailer codes of practice and customer-specific quality expectations.
• Able to demonstrate strong knowledge of food safety legislations, customer standards, and accreditation standards.
• Strong with developing and interpreting KPI data, identifying trends and presenting findings effectively.
• Capable of delivering training and development to QC and operations teams.
• A clear and confident communicator, working across a range of internal teams and external stakeholders at all levels.
• Familiar with Lean principles, risk assessments, and preventative quality expectations.
• Skilled in planning, conducting, and reporting internal audits, with GAP analysis and corrective actions familiarity.

WE SUPPORT AND CARE FOR OUR EMPLOYEES BY PROVIDING YOU WITH:

• Bonus scheme.
• Autonomous and inclusive working environment.
• Opportunities for progression within the UK and overseas.
• Employer pension contributions.
• Health cash plan - claim money back towards essential healthcare such as dental, eye care etc.
• Access to Thrive 24-hours a day - a leading and NHS clinically approved app which focuses on general wellbeing.
• Life assurance.
• Discounted branded products.
• Free, onsite parking.
• Subsidised staff restaurant.
• My Staff Shop - access to exclusive benefits, free advice and savings - providing great discounts from thousands of the UK's largest retailers & service providers.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team. To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.

Agencies - Thank you for your interest in working with Saputo Dairy UK. We have a PSL who will be supporting us if needed. We do not pay fees or acknowledge any CVs supplied to Saputo Dairy UK unless you have been briefed on the role by a member of the Talent Acquisition Team.