The Saputo Dairy UK brands include the Nation's favourite cheese brand Cathedral City, plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), dairy ingredients and dairy free products.
Working in our award-winning visitor experience centre in the heart of the Yorkshire Dales, you will provide a memorable and enjoyable visit to all our customers whilst exceeding expectations, by providing a friendly, professional, and knowledgeable customer service.
Our Wensleydale Creamery Visitor Centre in Hawes welcomes around 300 thousand visitors per year and is the flagship of Yorkshire Wensleydale Cheese, showcased through our fabulous Visitor Experience, Cheese Shop, Gift Shop, Calvert's Restaurant & 1897 Coffee Shop.
Work pattern: Part-time: working alternate weekends and one weekday every week. Seasonal options are also available.
Typical working hours - 8.30am - 5pm with flexible hours available.
YOU'LL MAKE CONTRIBUTIONS THAT MATTER BY…
Serving our customers with exceptional and professional customer care across all departments and areas.
Demonstrating good knowledge of our products.
Dealing with customer queries and promoting our brand.
Building rapport and going the extra mile to engage with customers.
Handling customer complaints with a proactive approach.
Handling cash / card transactions in line with company policy.
Maximizing sales at every opportunity.
Ensuring departments are clean, tidy and fully stocked.
YOU'RE BEST SUITED FOR THE ROLE IF YOU…
Are comfortable working in a fast-paced, high-pressure environment.
Enjoy offering outstanding customer experiences.
Are able to multi-task effectively.
Love variety and are looking for a flexible role.
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Visitor Centre Operator employer: Saputo Dairy UK
Saputo Dairy UK is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and growth. Located at our flagship site, employees benefit from a range of perks including a bonus scheme, enhanced pension contributions, and access to health resources, all while contributing to the production of award-winning dairy products. With opportunities for progression both within the UK and internationally, Saputo is committed to fostering a supportive environment where every team member can thrive.
