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- Tasks: Lead a high-performing depot, manage operations, and drive service improvements.
- Company: Join Sapphire Vehicles Services, a leader in commercial vehicle maintenance.
- Benefits: Earn £75,000 plus a 30% bonus and enjoy a company car scheme.
- Why this job: Be part of a fast-growing business with strong career progression opportunities.
- Qualifications: Experience in managing commercial vehicle workshops and strong leadership skills required.
- Other info: Dynamic role with a focus on team development and operational excellence.
The predicted salary is between 75000 - 75000 £ per year.
Sapphire Vehicles Services Limited is a leading commercial vehicle maintenance company providing a comprehensive range of services to support both new and established businesses. Currently operating 17 depots throughout the UK, Sapphire supports customers from a variety of industries with the day-to-day running of their commercial vehicles.
This is a key leadership role responsible for overseeing the fleet workshop operation alongside multi-franchise dealer standards, including Daimler Trucks and Isuzu. This is an exciting opportunity to join a fast-growing business offering strong career progression and the chance to lead a high-performing depot.
As the Depot / Franchise Manager, you will be responsible for:
- Leading the depot across all operational areas, including workshop, service and parts
- Managing direct reports including the Workshop Manager, Admin/Service Supervisor and Parts team
- Developing and implementing depot standards and procedures
- Setting and maintaining service levels to achieve all KPI’s set by customers and manufacturers
- Building and maintaining strong relationships with customers and manufacturers
- Ensuring response and delivery times are consistently met
- Driving improvements in service methods to increase efficiency and productivity
- Managing WIP levels to meet agreed targets
- Resolving service issues and customer complaints in a timely and professional manner
- Conducting appraisals and supporting the development of team members
- Producing and presenting reports to senior management
- Supporting commercial growth and business development opportunities
- Ensuring the depot operates in line with company and franchise standards
- Maintaining full compliance with Health & Safety, ISO standards and all statutory requirements
- Ensuring budgeted financial performance is achieved or exceeded
As the Depot / Franchise Manager, you will have:
- Strong technical background with a City & Guilds qualification (preferred)
- Previous experience managing a commercial vehicle workshop (essential)
- Experience within a commercial vehicle dealership environment (preferred)
- Experience with Mercedes/Daimler Truck dealerships (advantageous)
- Knowledge of systems such as Keyloop and e-WIP (preferred)
- Good IT skills and general education
- IOSH qualification (preferred)
- Management qualification (advantageous)
- Full clean driving licence
Key Skills & Competencies:
- Strong leadership and people management skills
- Excellent organisational and interpersonal skills
- In-depth knowledge of industry best practices and standards
- Strong problem-solving ability
- High attention to detail
- Ability to influence, motivate and develop teams
Job Details:
- Location: Basingstoke
- Reporting to: Regional Manager
- Job Type: Full-time, Permanent
Salary & Benefits:
- £75,000 basic salary
- 30% bonus scheme
- Company car scheme
- Company pension
- Career progression opportunities within a growing business
Depot / Franchise Manager in Southampton employer: Sapphire Vehicle Services Ltd
Contact Detail:
Sapphire Vehicle Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot / Franchise Manager in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Depot / Franchise Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their values and how they operate. This will help you tailor your answers and show that you’re genuinely interested in joining Sapphire Vehicles Services Limited.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience managing commercial vehicle workshops. Highlight your leadership skills and how you’ve driven improvements in service methods.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Sapphire Vehicles Services Limited.
We think you need these skills to ace Depot / Franchise Manager in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot / Franchise Manager role. Highlight your experience in managing commercial vehicle workshops and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership skills and how you've driven improvements in previous positions. We love a good story!
Showcase Your Technical Knowledge: Since this role requires a strong technical background, don’t forget to mention your City & Guilds qualification and any experience with systems like Keyloop and e-WIP. We’re keen to see how your expertise can benefit our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Sapphire Vehicle Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial vehicles. Familiarise yourself with the latest industry standards and practices, especially those relevant to Daimler Trucks and Isuzu. This will show that you're not just a manager but someone who understands the nitty-gritty of the operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart.
✨Understand the Business
Research Sapphire Vehicles Services Limited thoroughly. Know their services, customer base, and what sets them apart from competitors. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like resolving customer complaints or improving service efficiency. Think through potential scenarios and prepare structured responses that highlight your problem-solving skills and ability to maintain high service levels.