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- Tasks: Lead a high-performing depot, managing operations and ensuring top-notch service standards.
- Company: Join Sapphire Vehicles Services, a leader in commercial vehicle maintenance with 17 depots across the UK.
- Benefits: Enjoy a competitive salary of £75,000, a 30% bonus scheme, and a company car.
- Why this job: Be part of a fast-growing business with strong career progression opportunities.
- Qualifications: Experience in managing a commercial vehicle workshop and strong leadership skills required.
- Other info: Dynamic role with a focus on team development and operational excellence.
The predicted salary is between 75000 - 75000 £ per year.
Sapphire Vehicles Services Limited is a leading commercial vehicle maintenance company providing a comprehensive range of services to support both new and established businesses. Currently operating 17 depots throughout the UK, Sapphire supports customers from a variety of industries with the day-to-day running of their commercial vehicles.
This is a key leadership role responsible for overseeing the fleet workshop operation alongside multi-franchise dealer standards, including Daimler Trucks and Isuzu. This is an exciting opportunity to join a fast-growing business offering strong career progression and the chance to lead a high-performing depot.
As the Depot / Franchise Manager, you will be responsible for:
- Leading the depot across all operational areas, including workshop, service and parts
- Managing direct reports including the Workshop Manager, Admin/Service Supervisor and Parts team
- Developing and implementing depot standards and procedures
- Setting and maintaining service levels to achieve all KPI’s set by customers and manufacturers
- Building and maintaining strong relationships with customers and manufacturers
- Ensuring response and delivery times are consistently met
- Driving improvements in service methods to increase efficiency and productivity
- Managing WIP levels to meet agreed targets
- Resolving service issues and customer complaints in a timely and professional manner
- Conducting appraisals and supporting the development of team members
- Producing and presenting reports to senior management
- Supporting commercial growth and business development opportunities
- Ensuring the depot operates in line with company and franchise standards
- Maintaining full compliance with Health & Safety, ISO standards and all statutory requirements
- Ensuring budgeted financial performance is achieved or exceeded
As the Depot / Franchise Manager, you will have:
- Strong technical background with a City & Guilds qualification (preferred)
- Previous experience managing a commercial vehicle workshop (essential)
- Experience within a commercial vehicle dealership environment (preferred)
- Experience with Mercedes/Daimler Truck dealerships (advantageous)
- Knowledge of systems such as Keyloop and e-WIP (preferred)
- Good IT skills and general education
- IOSH qualification (preferred)
- Management qualification (advantageous)
- Full clean driving licence
Key Skills & Competencies:
- Strong leadership and people management skills
- Excellent organisational and interpersonal skills
- In-depth knowledge of industry best practices and standards
- Strong problem-solving ability
- High attention to detail
- Ability to influence, motivate and develop teams
Job Details:
- Location: Basingstoke
- Reporting to: Regional Manager
- Job Type: Full-time, Permanent
Salary & Benefits:
- £75,000 basic salary
- 30% bonus scheme
- Company car scheme
- Company pension
- Career progression opportunities within a growing business
Depot / Franchise Manager in Basingstoke employer: Sapphire Vehicle Services Ltd
Contact Detail:
Sapphire Vehicle Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot / Franchise Manager in Basingstoke
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Sapphire Vehicles Services. Building relationships can open doors that a CV just can’t.
✨Ace the Interview
When you land that interview, prepare to showcase your leadership skills and technical knowledge. Think of examples from your past experiences that highlight how you've managed teams and improved operations. We want to see your passion for the role!
✨Follow Up
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Depot / Franchise Manager role.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sapphire Vehicles Services.
We think you need these skills to ace Depot / Franchise Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot / Franchise Manager role. Highlight your experience in managing commercial vehicle workshops and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership skills and how you've driven improvements in previous positions. We love a good story!
Showcase Your Technical Knowledge: Since this role requires a strong technical background, don’t forget to mention your City & Guilds qualification and any experience with systems like Keyloop and e-WIP. We’re keen to see how your expertise can benefit our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Sapphire Vehicle Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial vehicle maintenance. Familiarise yourself with the specific brands and systems mentioned in the job description, like Daimler Trucks and Keyloop. This will show that you're not just a manager but someone who understands the nitty-gritty of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you resolved conflicts, improved service methods, or developed team members. Being able to articulate your leadership style and successes will resonate well with the interviewers.
✨Understand the Business
Research Sapphire Vehicles Services Limited and its operations. Understand their customer base and the challenges they face in the commercial vehicle sector. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving customer complaints or managing WIP levels. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high service standards. This will help you stand out as a candidate who can think on their feet.