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- Tasks: Lead a high-performing depot and manage all operational areas.
- Company: Join Sapphire Vehicles Services, a leader in commercial vehicle maintenance.
- Benefits: Earn £75,000 plus a 30% bonus and enjoy a company car scheme.
- Why this job: Be part of a fast-growing business with strong career progression opportunities.
- Qualifications: Experience in managing a commercial vehicle workshop is essential.
- Other info: Dynamic role with a focus on leadership and team development.
The predicted salary is between 75000 - 75000 £ per year.
Competitive salary of £75,000 per year plus 30% Bonus scheme & company car scheme. Sapphire Vehicles Services Limited is a leading commercial vehicle maintenance company providing a comprehensive range of services to support both new and established businesses. Currently operating 17 depots throughout the UK, Sapphire supports customers from a variety of industries with the day-to-day running of their commercial vehicles.
This is a key leadership role responsible for overseeing the fleet workshop operation alongside multi-franchise dealer standards, including Daimler Trucks and Isuzu. This is an exciting opportunity to join a fast-growing business offering strong career progression and the chance to lead a high-performing depot.
As the Depot / Franchise Manager, you will be responsible for:
- Leading the depot across all operational areas, including workshop, service and parts
- Managing direct reports including the Workshop Manager, Admin/Service Supervisor and Parts team
- Developing and implementing depot standards and procedures
- Setting and maintaining service levels to achieve all KPI’s set by customers and manufacturers
- Building and maintaining strong relationships with customers and manufacturers
- Ensuring response and delivery times are consistently met
- Driving improvements in service methods to increase efficiency and productivity
- Managing WIP levels to meet agreed targets
- Resolving service issues and customer complaints in a timely and professional manner
- Conducting appraisals and supporting the development of team members
- Producing and presenting reports to senior management
- Supporting commercial growth and business development opportunities
- Ensuring the depot operates in line with company and franchise standards
- Maintaining full compliance with Health & Safety, ISO standards and all statutory requirements
- Ensuring budgeted financial performance is achieved or exceeded
As the Depot / Franchise Manager, you will have:
- Strong technical background with a City & Guilds qualification (preferred)
- Previous experience managing a commercial vehicle workshop (essential)
- Experience within a commercial vehicle dealership environment (preferred)
- Experience with Mercedes/Daimler Truck dealerships (advantageous)
- Knowledge of systems such as Keyloop and e-WIP (preferred)
- Good IT skills and general education
- IOSH qualification (preferred)
- Management qualification (advantageous)
- Full clean driving licence
Key Skills & Competencies:
- Strong leadership and people management skills
- Excellent organisational and interpersonal skills
- In-depth knowledge of industry best practices and standards
- Strong problem-solving ability
- High attention to detail
- Ability to influence, motivate and develop teams
Job Details:
- Location: Basingstoke
- Reporting to: Regional Manager
- Job Type: Full-time, Permanent
- Salary & Benefits: £75,000 basic salary, 30% bonus scheme, Company car scheme, Company pension, Career progression opportunities within a growing business
Locations
Depot / Franchise Manager in Basingstoke, Hampshire employer: Sapphire Vehicle Services Ltd
Contact Detail:
Sapphire Vehicle Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot / Franchise Manager in Basingstoke, Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Depot / Franchise Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Sapphire Vehicles Services Limited’s operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you’ve led teams, improved processes, or resolved issues in previous roles. This is key for a position like Depot / Franchise Manager where strong management is crucial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Sapphire Vehicles Services Limited.
We think you need these skills to ace Depot / Franchise Manager in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot / Franchise Manager role. Highlight your experience in managing commercial vehicle workshops and any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Sapphire Vehicles Services. Share specific examples of your leadership skills and how you've driven improvements in previous roles.
Showcase Your Technical Knowledge: Since this role requires a strong technical background, don’t forget to mention your City & Guilds qualification and any experience with systems like Keyloop and e-WIP. We love seeing candidates who know their stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sapphire Vehicle Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around commercial vehicle maintenance and the specific brands like Daimler Trucks and Isuzu. Familiarise yourself with systems like Keyloop and e-WIP, as this will show you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Depot / Franchise Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop others. Think about specific situations where you resolved conflicts or improved team performance.
✨Understand the Business
Research Sapphire Vehicles Services Limited and understand their operations, values, and the industries they serve. Be ready to discuss how you can contribute to their growth and maintain high service levels, as well as how you would handle customer relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle service issues or customer complaints. Think through potential scenarios you might face in the role and how you would approach them, demonstrating your attention to detail and organisational skills.