At a Glance
- Tasks: Lead and develop Welsh Water operations, ensuring exceptional service delivery and client relationships.
- Company: Sapphire Utility Solutions, a top provider in the UK water sector.
- Benefits: Competitive salary, career growth opportunities, and a focus on safety and innovation.
- Other info: Join a company committed to excellence and sustainable growth.
- Why this job: Make a real impact in the water sector while leading a dynamic team.
- Qualifications: Strong operational leadership experience and proven contract management skills.
The predicted salary is between 40000 - 50000 £ per year.
Framework Manager About Sapphire Utility Solutions Sapphire Utility Solutions (SUS) is a leading provider of utility infrastructure, repair, and maintenance services across the UK water sector.
Working in partnership with some of the country's largest water companies, we deliver innovative, efficient, and safe solutions that help maintain and improve critical infrastructure for millions of customers.
As part of our continued growth and commitment to excellence, we are seeking an experienced Framework Manager to lead and develop our Welsh Water operations, ensuring exceptional service delivery, strong client relationships, and sustainable business growth.
The Role This is a key leadership position within the business, responsible for overseeing the successful delivery of our Welsh Water framework.
You'll lead operational teams across the region, drive performance, and ensure all activities are completed safely, efficiently, and in line with contractual requirements.
Working closely with internal stakeholders and the client, you'll play a pivotal role in shaping strategy, improving performance, identifying opportunities for growth, and maintaining Sapphire Utility Solutions' reputation for operational excellence.
Key Responsibilities Lead the delivery of all contractual and operational commitments across the Welsh Water framework.
Provide strong leadership, direction, and support to regional operational and depot management teams.
Foster a positive safety culture and ensure all works are delivered in accordance with company and client health, safety, environmental, and quality standards.
Maintain accountability for regional operational performance and profitability.
Ensure compliance with all contractual, statutory, and company requirements.
Develop and maintain strong working relationships with Welsh Water and key stakeholders.
Identify opportunities for service improvement, innovation, efficiency, and sustainable growth.
Monitor and manage framework budgets, forecasts, and financial performance.
Drive continuous improvement initiatives across operational processes and delivery methods.
Conduct regular site visits to ensure operational excellence, safety compliance, and customer satisfaction.
Lead performance reviews, resource planning, and workforce development activities.
Support business development opportunities and contribute to future contract growth.
About You To be successful in this role, you will possess a strong operational leadership background with experience managing large-scale service delivery contracts.
Requirements Full UK Driving Licence.
Proven experience in a senior operational, framework, or contract management role.
Strong commercial and financial acumen with experience managing budgets and P
Framework Manager in Conwy employer: Sapphire Utility Solutions Ltd
Sapphire Utility Solutions Ltd is an exceptional employer, offering a supportive work culture that prioritises customer satisfaction and professional development. Located in Sheffield, employees benefit from a collaborative environment where they can grow their skills while contributing to essential utility services that impact local communities. With a focus on continuous improvement and a commitment to maintaining high service standards, Sapphire provides meaningful opportunities for those looking to make a difference in the utility sector.
Contact Details:
Sapphire Utility Solutions Ltd Recruitment Team
