Birmingham UK / Hybrid Job Type: Full-time Sapp International Ltd is looking for a highly organised, commercially minded Account / Project Coordinator to join our growing team. We are a global design, manufacturing and project delivery business, working with leading retail brands across the UK, Europe and international markets. We specialise in delivering high-quality retail fixtures, concessions, displays and rollout programmes, managing projects from initial concept through to manufacture, logistics and installation. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, managing client relationships, coordinating multiple projects and ensuring everything is delivered on time, on budget and to a high standard. You will be responsible for managing key client accounts and overseeing projects from start to finish. You will act as the main point of contact between clients, internal teams, suppliers and manufacturing partners, ensuring clear communication and smooth project delivery. Manage day-to-day client relationships and project communication Oversee project timelines, budgets, actions and deliverables Coordinate with design, manufacturing, procurement, logistics and installation teams Track project progress and identify risks before they become issues Ensure all work is delivered to the required quality standards Attend client meetings and support new business opportunities Maintain accurate project documentation and follow-up actions Support the wider team with commercial and operational requirements Experience in account management, project management or client services A commercial mindset and ability to manage budgets and deadlines Experience working in retail, manufacturing, shopfitting, interiors, displays or fixtures would be beneficial The opportunity to work with leading retail brands A varied role across design, manufacturing and project delivery Opportunities for growth as the business continues to expand Competitive salary, dependent on experience We are looking for someone who can take ownership, build strong client relationships and help deliver outstanding projects for our customers.
