Office Manager & Exams Officer in Eye, Suffolk

Location: Stradbroke High School, Eye, Suffolk

Salary: SCP15 £30,024 – SCP20 £32,597 per annum Pro Rata £27,736 - £30,643 per annum

Vacancy Type: Permanent, Term Time Plus 2 weeks (38.75 hours per week)

Stradbroke High School is an exceptional community school with a genuine family atmosphere, where every member of staff is valued and supported. As one of the highest-performing schools in the region, we combine outstanding educational standards with exceptional pastoral care, ensuring students thrive both academically and personally. As part of the Sapientia Education Trust, we are proud to contribute to a vision of delivering world-class education locally. We offer a rich and varied curriculum, extensive extra-curricular opportunities, and a commitment to developing confident, ambitious and successful young people. Our aim is to be a centre of excellence for learning and teaching, where students achieve the highest standards in their education, personal development, behaviour and wellbeing.

THE ROLE

The school office is at the heart of our busy, welcoming and successful school community, and we are seeking an organised, proactive and enthusiastic Office Manager & Exams Officer to join our dedicated team. This is a varied and rewarding role that combines the management of our day-to-day office operations with responsibility for the efficient administration and delivery of all examination processes. You will play a key role in ensuring the smooth running of the school, providing excellent support to staff, students, parents and external agencies. We are looking for someone who can work independently, use their initiative, adapt to changing priorities and remain calm under pressure. Strong organisational, communication and interpersonal skills are essential, along with a commitment to providing an excellent service and maintaining high standards.

Details of the role

The Office Manager is responsible for working closely with the Leadership Team, Trust and the school's administrative team to organise and supervise administrative systems and support staff in the school office and be responsible for undertaking administrative, financial, organisational processes, always maintaining confidentiality. Also to assist with the planning and development of support services.

The Exams Officer is responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process.

Person Specification

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
• Be able to multi-task and work under pressure;
• Be flexible and resilient in managing and executing their daily responsibilities;
• Able to demonstrate strong planning and organisational skills;
• Willingness to accept responsibility for your own actions;
• The ability to prioritise effectively, meet deadlines and accept challenges.

The qualifications and experience required of an Office Manager and Exams Officer are:

• A minimum of a grade C/4 in English and Maths GCSE. (all roles except cleaners and catering staff)

Specific Responsibilities – Exams Officer

• To act on behalf of, and be the main point of contact for, the centre in matters relating to the general administration of awarding body examinations and assessments
• To closely liaise with key stakeholders (external and internal) to ensure exams administration processes are strictly followed
• To understand JCQ and awarding body key dates and deadlines and have in place robust procedures to ensure these are met
• To ensure examinations are conducted in accordance with the regulations

Specific Responsibilities – Office Manager

• To supervise the day-to-day work of the administrative function of the school office
• To contribute towards the planning, development and organisation of the support service systems, procedures and policies
• To supervise, train and develop administrative staff as appropriate
• To ensure all visitors receive a warm welcome and in accordance with safeguarding procedures.
• To organise the purchase of and coordinate for the admin team to provide hospitality/refreshments as required.
• Provide HR and payroll with information such as timesheets, absence requests, ID documentation
• To provide personal, organisational and administrative support to staff and the Executive Headteacher

The post holder shall participate in the Trust's programme of Performance Management and Continuing Professional Development.

Application Closing Date: 30th September 2026

Interviews: 5th October 2026

To Apply: If you feel you are a suitable candidate and would like to work for Sapientia Education Trust, please click apply to be redirected to our website to complete your application.