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- Tasks: Deliver engaging training on CoreSuite to customers and internal teams, both remotely and in-person.
- Company: Join Sapiens UK, a leader in intelligent insurance software solutions, committed to innovation and diversity.
- Benefits: Enjoy hybrid work options, travel opportunities, and a supportive team culture.
- Why this job: Be part of a dynamic team that empowers clients through technology and impactful training.
- Qualifications: 3 years of application training experience, a relevant degree, and a passion for tech and teaching.
- Other info: Willingness to travel to the US and Europe is required.
The predicted salary is between 36000 - 60000 £ per year.
Sapiens UK is looking for an Application Training Specialist/Technical Trainer to join our Cardiff team. You will be delivering high-quality training on our Life & Pensions solution. The ideal candidate will excel at explaining complex technical concepts, possess excellent communication skills and be able to collaborate with global teams.
Location: Cardiff, UK (Hybrid, with travel to the US and Europe)
Sapiens Life and Pension is a leading provider of advanced solutions for the life and pension insurance industry. Our products are designed to help our customers streamline their operations, improve business performance, and meet regulatory requirements. As part of our mission, we offer innovative tools such as CoreSuite to drive operational efficiency for life and pension insurers.
This role is responsible for delivering high-quality training on CoreSuite, our flagship product, to both internal teams, partners and Sapiens customers.
- External and Internal Training: Deliver training sessions for customers, partners, and internal teams on the basic usage of CoreSuite, including how to effectively navigate the application, understand key features, and maximize the benefits of the platform.
- Remote and On-Site Training and Implementation: Conduct training sessions remotely and, when required, travel to customer sites across the US and Europe to provide on-the-job practice and training implementation processes, in-person instruction.
- CoreSuite Configuration Basics: Provide training on the fundamentals of configuring CoreSuite.
- Technical Content Creation: Develop and create technical "how-to" video tutorials, user guides, and documentation for CoreSuite, helping users better understand and utilize the software in their day-to-day operations.
- Training Environment Readiness: Work closely with development to ensure training environments are ready, aligning with the test scope. Coordinate with the development team to confirm that all technical aspects of the training environment are configured correctly, ensuring a seamless training experience.
- Training Coordination: Coordinating logistics to ensure training activities are aligned with project timelines.
- Customer Support: Act as a point of contact for training-related inquiries and offer post-training support to ensure successful adoption of CoreSuite by customers.
- Continuous Learning: Stay up-to-date with the latest developments in CoreSuite and the life and pension insurance industry to ensure training content remains relevant and accurate.
Requirements:
- 3 Years of proven experience in application training, software implementation.
- Proven experience in Life Insurance – Must.
- Bachelor's degree in a relevant field, such as Information Technology, Business Management or equivalent experience.
- Experience in developing technical training materials, such as video tutorials, user guides, and documentation.
- Comfortable conducting both remote and in-person training sessions, with the ability to adapt to different learning environments.
- Willingness to travel to customer sites in the US and Europe, as required.
If you're passionate about technology, training, and supporting clients in achieving their goals, we'd love to hear from you. Apply today to become a key member of our CoreSuite training team!
Training Specialist (Permanent) employer: Sapiens
Contact Detail:
Sapiens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Specialist (Permanent)
✨Tip Number 1
Familiarise yourself with CoreSuite and its features. Understanding the software inside out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Sapiens UK on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Training Specialist role.
✨Tip Number 3
Prepare to discuss your experience in application training and life insurance during interviews. Be ready to share specific examples of how you've successfully delivered training in the past.
✨Tip Number 4
Stay updated on the latest trends in the life and pension insurance industry. This knowledge will help you engage in meaningful conversations during interviews and show that you're proactive about continuous learning.
We think you need these skills to ace Training Specialist (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application training and software implementation, particularly in the life insurance sector. Use specific examples that demonstrate your ability to explain complex technical concepts.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and training. Mention your experience with CoreSuite or similar applications, and how you can contribute to Sapiens' mission of improving business performance for their clients.
Showcase Technical Content Creation Skills: If you have experience developing training materials like video tutorials or user guides, be sure to include this in your application. Provide links or samples if possible, as this will demonstrate your capability to create effective training resources.
Highlight Communication and Collaboration Skills: Since the role involves working with global teams, emphasise your excellent communication skills and any previous experience collaborating with diverse groups. This will show that you are well-suited for the dynamic environment at Sapiens.
How to prepare for a job interview at Sapiens
✨Understand CoreSuite Inside Out
Make sure you have a solid grasp of CoreSuite and its features. Familiarise yourself with the application, as well as any recent updates or changes. This will help you explain complex concepts clearly during the interview.
✨Showcase Your Training Experience
Prepare to discuss your previous experience in application training and software implementation. Highlight specific examples where you've successfully delivered training sessions, created technical materials, or supported clients in adopting new software.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to conduct a mock training session to showcase your ability to explain technical concepts to different audiences.
✨Be Ready to Discuss Travel Flexibility
As the role requires travel to customer sites in the US and Europe, be prepared to discuss your willingness and availability for travel. Show enthusiasm for the opportunity to engage with clients directly and provide on-site training.
