At a Glance
- Tasks: Drive project management governance and ensure delivery excellence in a dynamic SaaS environment.
- Company: Join Sapiens, a forward-thinking tech company focused on innovation and growth.
- Benefits: Flexible hybrid or remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with broad exposure and excellent career growth potential.
- Why this job: Be at the forefront of SaaS transition, shaping project governance and making a real impact.
- Qualifications: 7+ years in project governance, experience in cloud software, and strong collaboration skills.
The predicted salary is between 55000 - 65000 £ per year.
Sapiens is seeking a Centre of Excellence Associate to drive consistency, rigor, and quality in project management governance across Professional Services Operations. This dual-focus role combines governance & controls with delivery excellence & project management enablement within a SaaS-oriented delivery model.
Location/working model: London (Flexible Hybrid) or UK (Remote)
About The Role
Governance & Controls: Defining standard project lifecycle governance including scope control, change management, decision rights and escalation paths, project health KPIs (timelines, quality, velocity), reporting standards, and risk management. Establishing feedback loops & forums and owning accounts governance and support unifications.
Delivery Excellence & Learning: Enabling delivery flows, development cadences, data standards, and PM enablement. Defining milestone planning & acceptance criteria, development lifecycles, and systems replacements/enhancements. Maintaining lessons learned processes with implementation into customer, PM, delivery, and quality standards, and a centralized knowledge repository.
Sitting at the centre of PS Ops during Sapiens' SaaS transition, this role offers broad portfolio exposure and the opportunity to build deep expertise in delivery governance, controls, continuous improvement, and decision frameworks, supporting the continued maturity of the PS Ops function and Sapiens' ongoing growth.
Key Responsibilities:
- Governance & Controls
- Define and maintain standard project lifecycle governance including scope control, milestone entry/exit criteria, and change management across PS engagements.
- Maintain and drive adoption of governance model, escalation paths, and decision rights across projects.
- Own project health KPIs standards in partnership with Finance and PS delivery functions.
- Create and own reporting standards and implement into new systems.
- Establish feedback loops & forums for risks and lessons learned; act as point of reference for governance clarity.
- Own accounts governance and support unifications across the portfolio.
- Monitor adherence to governance and control standards; identify gaps, risks, or inconsistencies and drive corrective actions.
- Delivery Excellence & Learning
- Enable delivery flows, development cadences, data standards, and PM enablement, ensuring standards are practical and consistently applied.
- Own milestone plan governance, acceptance criteria, and quality gates across delivery engagements.
- Define and operate standardized lessons learned processes and implement into customer, PM, delivery, and quality standards.
- Maintain a central knowledge repository and promote a learning culture beyond compliance.
- Own development lifecycles and support systems replacements/enhancements.
- Collaboration
- Define tooling requirements and data standards with enterprise systems teams; continued ownership of enablement materials.
- Collaborate cross-functionally with Delivery, PS Ops, Finance, and PMOs to embed standards into ways of working, tools, and operating cadences.
Expected Experience:
- 7+ years of experience supporting project, program, or portfolio governance within delivery operations or PMO.
- Experience working for a born-in-the-cloud software company, and strong familiarity with cloud-native commercial models is preferred.
- Experience supporting the application of project scope control, change management standards, projects health KPIs, risk management across multiple projects, ensuring consistency across workstreams and stakeholder groups.
- Demonstrated involvement in milestone planning and acceptance practices, with an understanding of stage gates, deliverables, and what “good” looks like at key points in the delivery lifecycle.
- Strong foundation in applying governance frameworks, with the ability to navigate escalation routes, decision rights, and control points for complex delivery environments.
- Hands-on exposure to lessons learned, knowledge repositories, retrospectives, and turning delivery insights into actionable change.
- Proven ability to work cross-functionally with delivery teams, PS operations, and enablement functions, driving standards adoption through collaboration.
Professional Services Operations & Governance Partner in Slough employer: Sapiens
Sapiens is an exceptional employer that fosters a culture of collaboration and continuous improvement, making it an ideal place for professionals seeking to excel in project management governance. With flexible hybrid working options in London or remote across the UK, employees benefit from a supportive environment that prioritises learning and development, alongside opportunities to engage with diverse projects within a SaaS-oriented delivery model. The company values employee growth and offers a unique chance to contribute to the ongoing maturity of Professional Services Operations while building deep expertise in governance and controls.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Operations & Governance Partner in Slough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Professional Services Operations & Governance Partner at Sapiens!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Sapiens or be willing to refer you for that Professional Services Operations & Governance Partner position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Sapiens who’s on the lookout for their next Professional Services Operations & Governance Partner star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Professional Services Operations & Governance Partner role at Sapiens!
We think you need these skills to ace Professional Services Operations & Governance Partner in Slough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Sapiens. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Sapiens
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Sapiens. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
