At a Glance
- Tasks: Drive project management governance and ensure delivery excellence in a SaaS environment.
- Company: Join Sapiens, a leader in innovative software solutions.
- Benefits: Flexible hybrid or remote work, competitive salary, and professional growth opportunities.
- Other info: Collaborative culture with opportunities for continuous learning and career advancement.
- Why this job: Be at the forefront of SaaS transition and make a real impact on project success.
- Qualifications: 7+ years in project governance and familiarity with cloud-native models required.
The predicted salary is between 60000 - 75000 £ per year.
Sapiens is seeking a Centre of Excellence Associate to drive consistency, rigor, and quality in project management governance across Professional Services Operations. This dual-focus role combines governance & controls with delivery excellence & project management enablement within a SaaS-oriented delivery model.
Location/working model: London (Flexible Hybrid) or UK (Remote)
About The Role
Governance & Controls: Defining standard project lifecycle governance including scope control, change management, decision rights and escalation paths, project health KPIs (timelines, quality, velocity), reporting standards, and risk management. Establishing feedback loops & forums and owning accounts governance and support unifications.
Delivery Excellence & Learning: Enabling delivery flows, development cadences, data standards, and PM enablement. Defining milestone planning & acceptance criteria, development lifecycles, and systems replacements/enhancements. Maintaining lessons learned processes with implementation into customer, PM, delivery, and quality standards, and a centralized knowledge repository.
Sitting at the centre of PS Ops during Sapiens' SaaS transition, this role offers broad portfolio exposure and the opportunity to build deep expertise in delivery governance, controls, continuous improvement, and decision frameworks, supporting the continued maturity of the PS Ops function and Sapiens' ongoing growth.
Key Responsibilities
- Governance & Controls
- Define and maintain standard project lifecycle governance including scope control, milestone entry/exit criteria, and change management across PS engagements.
- Maintain and drive adoption of governance model, escalation paths, and decision rights across projects.
- Own project health KPIs standards in partnership with Finance and PS delivery functions.
- Create and own reporting standards and implement into new systems.
- Establish feedback loops & forums for risks and lessons learned; act as point of reference for governance clarity.
- Own accounts governance and support unifications across the portfolio.
- Monitor adherence to governance and control standards; identify gaps, risks, or inconsistencies and drive corrective actions.
- Delivery Excellence & Learning
- Enable delivery flows, development cadences, data standards, and PM enablement, ensuring standards are practical and consistently applied.
- Own milestone plan governance, acceptance criteria, and quality gates across delivery engagements.
- Define and operate standardized lessons learned processes and implement into customer, PM, delivery, and quality standards.
- Maintain a central knowledge repository and promote a learning culture beyond compliance.
- Own development lifecycles and support systems replacements/enhancements.
- Collaboration
- Define tooling requirements and data standards with enterprise systems teams; continued ownership of enablement materials.
- Collaborate cross-functionally with Delivery, PS Ops, Finance, and PMOs to embed standards into ways of working, tools, and operating cadences.
Expected Experience
- 7+ years of experience supporting project, program, or portfolio governance within delivery operations or PMO.
- Experience working for a born-in-the-cloud software company, and strong familiarity with cloud-native commercial models is preferred.
- Experience supporting the application of project scope control, change management standards, projects health KPIs, risk management across multiple projects, ensuring consistency across workstreams and stakeholder groups.
- Demonstrated involvement in milestone planning and acceptance practices, with an understanding of stage gates, deliverables, and what “good” looks like at key points in the delivery lifecycle.
- Strong foundation in applying governance frameworks, with the ability to navigate escalation routes, decision rights, and control points for complex delivery environments.
- Hands-on exposure to lessons learned, knowledge repositories, retrospectives, and turning delivery insights into actionable change.
- Proven ability to work cross-functionally with delivery teams, PS operations, and enablement functions, driving standards adoption through collaboration.
SaaS Delivery Governance & PMO Associate employer: Sapiens
Sapiens is an exceptional employer that fosters a culture of collaboration and continuous improvement, making it an ideal place for professionals seeking to excel in project management governance. With flexible hybrid working options in London or remote across the UK, employees benefit from a supportive environment that prioritises learning and development, alongside opportunities to engage with diverse projects within a rapidly evolving SaaS landscape. Join us to be part of a team that values innovation, quality, and employee growth, ensuring your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Delivery Governance & PMO Associate
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you fit into their world, so think about how your skills align with their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates!
We think you need these skills to ace SaaS Delivery Governance & PMO Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of SaaS Delivery Governance & PMO Associate. Highlight your experience in project management governance and any relevant SaaS exposure. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about project governance and how you can contribute to our Centre of Excellence. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to drive consistency and quality in project management. Numbers and outcomes speak volumes, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Sapiens
✨Know Your Governance Frameworks
Make sure you brush up on your knowledge of project lifecycle governance, especially around scope control and change management. Be ready to discuss how you've applied these frameworks in past roles, as this will show your understanding of the key responsibilities outlined in the job description.
✨Demonstrate Delivery Excellence
Prepare examples that highlight your experience with milestone planning and acceptance criteria. Think about specific projects where you ensured quality gates were met and how you contributed to delivery flows. This will help you illustrate your capability in driving delivery excellence.
✨Showcase Cross-Functional Collaboration
Since this role involves working closely with various teams, come prepared with stories that demonstrate your ability to collaborate across functions. Highlight instances where you’ve successfully embedded standards into ways of working or tools, as this aligns perfectly with what Sapiens is looking for.
✨Emphasise Continuous Improvement
Be ready to discuss how you've implemented lessons learned processes in previous roles. Share specific examples of how you turned insights into actionable changes, as this will resonate well with the focus on continuous improvement and learning in the job description.
