At a Glance
- Tasks: Support strategic account planning and improve renewal processes for existing customers.
- Company: Join Sapiens, a dynamic B2B software company focused on growth and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Great career progression opportunities in a collaborative environment.
- Why this job: Gain valuable experience in account planning and customer lifecycle management while driving revenue growth.
- Qualifications: 3-5 years in commercial governance or sales operations with strong analytical skills.
The predicted salary is between 35000 - 45000 € per year.
Sapiens is seeking an Account Planning/Renewals Analyst to support the execution and continual improvement of the strategic account planning function across existing customers. Sitting within the Revenue Operations (RevOps) function, the Account Planning Analyst oversees the governance of all renewal and account planning across the business. Through the implementation of policy and tooling, ensuring repeatable execution across the sales organisation. You will play a crucial role in enabling the achievement of Sapiens’ revenue growth objectives.
You will support a structured account planning process that integrates short-term contractual inputs, such as renewals and notice periods, with long-term strategic considerations aligned with customer health and Sapiens’ growth priorities. The role ensures that account planning activity is informed by key renewal processes and data, working closely with renewal owners and account executives to drive predictability of renewal management while identifying expansion, upsell, cross-sell, and other opportunities over the medium to long term.
Through disciplined process ownership and cross-functional coordination with Pricing, Planning, Sales Operations, and Finance, the Account Planning Analyst helps drive consistency and accountability in account planning governance and execution across the existing Sapiens customer base. The role is suited to an early-career professional, who is looking to build strong foundational expertise in account planning, renewals, and customer lifecycle management within a B2B software environment. The role offers broad exposure across teams and provides a strong platform for progression into more senior commercial operations, account strategy, or revenue leadership roles as Sapiens continues to scale.
Key Responsibilities- Own the day-to-day operational execution of account planning governance across existing customers, ensuring plans are created, maintained, and reviewed in line with agreed RevOps frameworks and timelines.
- Coordinate contractual triggers, renewal milestones, and notice periods, ensuring sales teams have clear visibility of upcoming events and required actions.
- Monitor application of the account planning checklist, ensuring commercial expectations across price and non-price elements are documented, escalated, and approved in line with policy.
- Partner with Sales Operations, Pricing, Planning, and Finance to ensure account plans are aligned to commercial policy, revenue targets, and forecasting assumptions.
- Produce and iterate account planning support materials for deployment by Sales Operations.
- Act as the primary point of contact for policy questions for account planning and renewals, interfacing with senior stakeholders across the business.
- Produce clear and accurate reporting on the account planning process, to support proactive decision-making.
- Identify recurring renewals and account planning issues, policy gaps, or process inefficiencies and champion continuous improvement in the existing business sales process.
- 3–5 years of experience in commercial governance, deals desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement.
- A strong understanding of enterprise B2B customer lifecycles, including renewals, notice periods, contract structures (including SaaS), and multi-year account planning.
- Ability to manage multiple accounts, timelines, and deliverables simultaneously, exercising sound judgment and attention to detail in a fast-paced commercial environment.
- Proven experience producing leadership-ready materials, analysis, and reporting in a complex industry (preferably insurance software), using standard industry tools (PowerPoint, Excel, Word, Power BI).
- Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures.
Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.
Renewals Analyst employer: Sapiens
Sapiens is an exceptional employer that fosters a dynamic and inclusive work culture, providing employees with the opportunity to develop their skills in account planning and renewals within a supportive environment. With a strong focus on employee growth, Sapiens offers clear pathways for career advancement into senior roles, while also ensuring that team members are equipped with the tools and resources needed to excel in their positions. Located in a vibrant area, the company promotes collaboration across departments, making it an ideal place for early-career professionals to thrive and contribute to meaningful revenue growth initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Analyst
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a Renewals Analyst. Highlight your experience in account planning and renewals to make a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Renewals Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Renewals Analyst role. Highlight your experience in commercial governance and account planning, and don’t forget to mention any relevant tools you’ve used like PowerPoint or Excel.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with Sapiens’ objectives. Be specific about your experience with renewals and customer lifecycles.
Showcase Your Analytical Skills:As an Account Planning Analyst, you'll need strong analytical skills. Include examples of how you've used data to drive decision-making or improve processes in your previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Sapiens
✨Know Your Numbers
As a Renewals Analyst, you'll need to be comfortable with data. Brush up on your understanding of key metrics related to renewals and account planning. Be ready to discuss how you've used data in past roles to drive decisions or improve processes.
✨Understand the Customer Lifecycle
Familiarise yourself with the B2B customer lifecycle, especially around renewals and contract structures. During the interview, share examples of how you've managed customer relationships and ensured smooth transitions during renewal periods.
✨Showcase Your Cross-Functional Skills
This role requires collaboration with various teams like Sales Operations and Finance. Prepare to discuss instances where you've successfully worked across departments to achieve a common goal, highlighting your communication and coordination skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in account planning and renewals, and be ready to explain how you would address them, demonstrating your strategic insight and commercial acumen.
