Sapiens is seeking an SVP of Customer Success to oversee UK Customer Success, leading a regional team while personally managing a small strategic book. The role is hybrid with London flexibility, focused on retention, expansion, and global CS standards.
You will work with Sales, Delivery, and Support leadership to align regional outcomes and regional strategy. You will demonstrate executive presence, cloud/SaaS delivery experience, and deep insurance domain knowledge.
#J-18808-Ljbffr
UK SVP, Customer Success: Strategic Growth & Retention in London employer: Sapiens
Sapiens is an exceptional employer, offering a dynamic work environment in London or Cardiff that fosters innovation and collaboration. With a strong focus on employee growth, Sapiens provides opportunities for professional development in cutting-edge insurance solutions, while promoting a culture of accountability and client-centric outcomes. The hybrid working model enhances work-life balance, making it an attractive choice for those seeking meaningful and rewarding employment.