Head of Revenue Operations (RevOps) in London

We are seeking a strategic and execution-driven Head of Revenue Operations (RevOps) to build and lead a world‑class global RevOps function focused on delivering predictable, scalable, and profitable growth. Reporting directly to the COO, this role sits at the center of Sapiens’ commercial engine, aligning Sales Operations, go‑to‑market teams, and Finance around a single commercial plan, operating rhythms, shared metrics, and disciplined execution.

This role owns the commercial operating model across the organization, partnering closely with Sales, Finance, Marketing, and Customer Success to drive planning, forecasting, governance, data visibility, and operational excellence. The Head of RevOps will lead end‑to‑end commercial planning processes, revenue forecasting, incentive modelling, commercial governance, and execution oversight. This role is pivotal in strengthening cross‑functional alignment, enabling data-driven decision making, and supporting the company’s transition toward a modern, scalable SaaS commercial model.

• Own and evolve the global RevOps operating model, aligning to common processes, definitions, and performance metrics.
• Own commercial policy and governance, including deal desk oversight, discount frameworks and guardrails, pricing recommendations, and deal assessment guardrails, working and aligning closely with CRO and CFO organizations.
• Lead cross‑business planning and forecasting frameworks, ensuring clear visibility of pipeline, bookings, revenue, and retention across regions and business units.
• Partner closely with CRO to align commercial planning, revenue forecasting, and incentive design with Finance and Sales teams.
• Define and govern sales incentive frameworks in collaboration with Finance and Sales leadership.
• Support Sales and go‑to‑market leaders in maintaining rigorous pipeline governance, deal inspection, and forecasting cadence.
• Enable consistent execution across organizations by embedding clear ownership and operating rhythms.
• Support Sapiens’ transition toward a more scalable, SaaS‑oriented commercial model while continuing to enable existing enterprise & services‑led motions.
• Lead, develop, and mentor a high‑performing RevOps team, fostering a culture of cross‑functional collaboration, accountability, and continuous improvement.

• 10+ years in Revenue Operations, Sales Operations, or Growth Operations roles within global B2B software environments.
• Experience managing cross-functional revenue funnels, partnering across Marketing, Sales, Finance, and Customer Success to optimize conversion, velocity, and yield.
• 5+ years of people leadership, including managing managers and senior individual contributors; demonstrated ability to scale global teams.
• Proven experience in SaaS companies, with deep understanding of subscription economics, ARR/MRR metrics, and the SaaS revenue lifecycle.
• Proven experience in a senior revenue operations role with hands-on ownership, balancing strategy with execution and operational depth.
• Strong track record driving commercial governance, revenue forecasting, pipeline governance, and cross‑functional alignment, bringing structure, clarity, and accountability across the revenue lifecycle.
• Hands-on expertise with CRM and analytics (Salesforce strongly preferred), forecasting, pipeline management, and BI/reporting.
• Demonstrated ability to design and scale processes, governance, and operating cadences in multi‑region organizations.
• Executive presence: proven ability to partner with senior leadership and influence complex cross‑functional environments.

Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.