Channel Operations Manager in London
Channel Operations Manager

Channel Operations Manager in London

London Full-Time 60000 - 80000 £ / year (est.) Home office possible
Sapiens

At a Glance

  • Tasks: Design and deliver partner enablement and certification programs across EMEA and international markets.
  • Company: Join Sapiens, a leader in empowering partners for success.
  • Benefits: Remote work, competitive salary, and opportunities for professional growth.
  • Other info: Collaborate with global teams and make a real impact on partner capabilities.
  • Why this job: Shape the future of partner success in a dynamic global environment.
  • Qualifications: 6–10+ years in partner enablement or channel operations, with strong communication skills.

The predicted salary is between 60000 - 80000 £ per year.

Sapiens is hiring a Manager, Channel Enablement & Certification - a key global role for a natural orchestrator who loves empowering partners to succeed. In this high-impact position, you’ll design and deliver scalable enablement and certification programs that elevate the capability, confidence, and consistency of our partners across EMEA and selected international markets.

Role Overview

The Manager, Channel Enablement & Certification is responsible for building scalable, regionally relevant partner enablement and certification programs across ROW, with EMEA as the primary focus. This role ensures partners across diverse geographies are consistently enabled and certified to deliver Sapiens solutions to a high standard. The role balances global consistency with regional adaptability, enabling partners to succeed across markets while operating within a unified enablement framework.

Key Responsibilities

  • Enablement & Certification Programs
    • Deliver partner enablement and certification programs across EMEA and supporting ROW markets, with EMEA representing the core scope.
    • Implement scalable certification frameworks that accommodate different partner models, market maturity levels, and delivery approaches.
    • Support partner onboarding and ongoing capability development across established and emerging markets.
    • Localize training and certification content to reflect regional market needs, regulatory considerations, and delivery models.
    • Coordinate enablement delivery across regions, time zones, and (where applicable) languages.
    • Partner with regional stakeholders to ensure enablement programs are accessible, practical, and impactful.
  • Partner Capability & Quality Enablement
    • Build partner capability through structured learning paths, certifications, and readiness programs.
    • Enable partners to participate in customer engagements with confidence and consistency.
    • Continuously strengthen partner delivery quality through enablement and certification standards.
  • Cross-Functional & Regional Collaboration
    • Work closely with Global Channels, Product, Services, and Regional Sales teams.
    • Act as a key point of coordination for partner enablement across EMEA and broader ROW markets.
    • Ensure alignment between global enablement standards and regional execution needs.
  • Measurement & Continuous Improvement
    • Track certification progress, enablement adoption, and partner readiness across ROW.
    • Share insights and recommendations with Channel and GTM leadership.
    • Contribute to the ongoing improvement and governance of enablement and certification programs.

Required Qualifications

  • 6–10+ years of experience in partner enablement, training, channel operations, or sales enablement within B2B SaaS or enterprise software.
  • Experience delivering enablement programs across multiple regions or international markets.
  • Strong ability to operate effectively in a global, matrixed organization.
  • Excellent communication and stakeholder-management skills.

Location: UK - Remote working model. Please visit our website for office locations.

Primary Scope: EMEA

Extended Scope: Select ROW markets

Travel: Regional travel as needed.

Channel Operations Manager in London employer: Sapiens

Sapiens is an exceptional employer that prioritises employee growth and development, particularly in the role of Channel Operations Manager. With a focus on empowering partners across EMEA and beyond, Sapiens fosters a collaborative work culture that values innovation and adaptability. The remote working model allows for flexibility while providing access to global teams, ensuring that employees can thrive in a supportive environment that champions professional advancement and meaningful contributions.
Sapiens

Contact Detail:

Sapiens Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Channel Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can help them achieve their goals, especially in partner enablement and certification.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Channel Operations Manager. Highlight your successes in building scalable programs and working across global teams.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Channel Operations Manager in London

Partner Enablement
Certification Program Development
Training Delivery
Stakeholder Management
Cross-Functional Collaboration
Global Operations
Market Adaptability
B2B SaaS Experience
Communication Skills
Project Coordination
Measurement and Analytics
Continuous Improvement
Regional Market Knowledge
Onboarding Processes

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Channel Operations Manager role. Highlight your experience in partner enablement and training, and show how it aligns with Sapiens' goals. We want to see how you can empower partners to succeed!

Showcase Your Global Experience: Since this role involves working across EMEA and other international markets, share any relevant experience you've had in global or regional roles. We love seeing candidates who can navigate diverse environments and adapt their strategies accordingly.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate a well-structured application that gets straight to the heart of your qualifications.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Sapiens!

How to prepare for a job interview at Sapiens

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required qualifications for the Channel Operations Manager role. This will help you tailor your answers to demonstrate how your experience aligns with what Sapiens is looking for.

✨Showcase Your Global Mindset

Since this role involves working across EMEA and other international markets, be prepared to discuss your experience in global environments. Share specific examples of how you've successfully collaborated with diverse teams and adapted strategies to meet regional needs. This will highlight your ability to operate effectively in a matrixed organisation.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to design scalable enablement programs. Think of scenarios where you've implemented training or certification frameworks and be ready to explain your thought process, the challenges you faced, and the outcomes achieved. This will showcase your strategic thinking and practical experience.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about Sapiens' current enablement programs and future goals. This not only shows your genuine interest in the role but also gives you a chance to demonstrate your knowledge about the industry and how you can contribute to their success.

Channel Operations Manager in London
Sapiens
Location: London

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