At a Glance
- Tasks: Lead AI adoption and enablement, transforming innovation into real customer value.
- Company: Join a forward-thinking company at the forefront of AI technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and measurable outcomes.
- Why this job: Be a key player in shaping AI strategy and driving impactful change.
- Qualifications: Experience in enterprise software delivery and change management is essential.
The predicted salary is between 60000 - 80000 £ per year.
Join us and play a pivotal role in transforming AI innovation into real customer value. Working across Professional Services, Sales, and AI programme teams, you'll drive agent adoption, identify high-impact use cases, measure business outcomes, and help shape our AI strategy. If you have experience in enterprise software delivery, change management, and commercial stakeholder engagement - and are excited about helping organisations realise the full potential of AI - we'd love to hear from you.
Role Purpose: The AI Adoption & Enablement Lead owns everything that happens once agents are built. This role is the bridge between the agent build programme and the PS field responsible for tracking deployment and adoption across PS teams, measuring outcomes against a consistent framework, identifying which use cases belong with which accounts, and connecting delivery performance back into commercial conversations. The role requires equal parts consultative credibility, analytical rigour, and business fluency.
What you will do:
- Adoption Tracking & Measurement: Maintain a live view of tactical agent deployment across PS teams, which agents are deployed, with which accounts, at what stage of adoption. Identify patterns in adoption data, what is working, where uptake is stalling, and what the root causes are and turn those insights into actionable recommendations. Produce regular adoption reporting for programme leadership.
- Use Case Routing & Account Strategy: Assess the pipeline of available agent use cases and map them to the right accounts based on delivery maturity, relationship context, and commercial fit. Work with PS delivery leads and the CRO's team to sequence agent deployment in a way that maximises both delivery success and commercial value. Flag where use case demand exists in the field but is not yet being met by the build programme, feeding that signal back into pipeline prioritisation.
- Commercial Bridge: Connect delivery outcomes what agents are achieving, where they are creating measurable value back into the commercial conversation with customers and prospects. Support the CRO and account teams with materials, case evidence, and data to make the commercial case for agent deployment. Work closely with the pricing and packaging workstream to ensure adoption data informs subscription and consumption model development.
- PS Field Enablement: Serve as the primary interface between the build programme and PS delivery teams translating what is being built into practical guidance for PS leads on how to deploy it. Develop enablement materials, playbooks, and onboarding guides that allow PS teams to adopt agents confidently without requiring constant central support. Identify where PS capability gaps are limiting adoption and escalate or address accordingly.
What we are looking for:
- Background in Professional Services delivery ideally within enterprise SaaS, InsurTech, or a related sector with direct experience of delivery lifecycle management.
- Experience working with AI or data-driven tools in a deployment or enablement capacity; sufficient technical literacy to understand what agents do and how they integrate into delivery workflows.
- Track record of building measurement frameworks, tracking adoption programmes, or leading change management initiatives in complex organisations.
- Commercial exposure: comfortable engaging in account strategy conversations and translating delivery outcomes into commercial language.
lisa.smith@sapiens.com is your contact for this position but we kindly request that you apply via our website or LinkedIn.
AI Adoption & Enablement Lead in London employer: Sapiens
At Sapiens, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the AI Adoption & Enablement Lead, you will be at the forefront of transforming AI into tangible customer value, supported by a dynamic team that values professional growth and development. Our commitment to employee success is reflected in our comprehensive training programmes, flexible work environment, and a strong emphasis on work-life balance, making Sapiens a truly rewarding place to advance your career in the heart of the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land AI Adoption & Enablement Lead in London
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We think you need these skills to ace AI Adoption & Enablement Lead in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sapiens, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sapiens
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sapiens’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
